We chose this resort because we wanted a beach location and our room was lovely - view of the sea, very quiet. However, we also chose it because it claimed to have watersports (my husband is a keen windsurfer), tennis and three restaurants which we would have access to have during our stay. We read the terms and conditions carefully, as we know from experience things sometimes close down during the low season; however, our package as advertised on the internet certainly claimed to have these conditions. It also claimed to have international brands of drinks and as other travellers have commented, if this used to be true, it is no longer. When we asked at reception about the watersports, they said they had 'swimming'. This did not impress us! There is a tennis court somewhere you can get a voucher for, but they told us we would have to get a taxi there, so we didn't bother. The gym is tiny and the photograph misleading. We were also disappointed to be told not only that the Asian-style restaurant was totally closed (we love Asian food), but that we could only eat at the other restaurant once during our entire stay. While this is common in many resorts, once again, it was not stated in our package. Reception staff were generally unhelpful.
However, given all of this, there were some very positive sides to our stay. The facilities were clean and service (except reception) was attentive and friendly. We speak enough French to get by but my accent is not very good and the waiting staff were good humoured and helpful. The buffet restaurant was the best I have ever experienced (I don't generally like buffets, which is why I was disappointed about the other restaurants). Food changed daily; there was a wide selection; it was hot rather than the usual lukewarm in many places. It was easy to get a table (although it was February) and drinks service was very attentive. The shows were mixed and there is very little tv worth watching, so bring a book or your own entertainment, particularly if you don't speak any French. We enjoyed walking along the beach and the fact the hotel was clean and people were friendly. We just think the advertising should match the reality of the situation.
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- Also Known As:
- Hotel Royal Decameron Tafoukt Beach