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Argana Hotel: Traveler Reviews


Argana Hotel
Hotel class 4 of 5
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Boulevard Mohammed 5, Agadir 80000, Morocco
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Traveler Reviews

70% Recommend
3.5 of 5 stars 84 reviews
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Where not to go....

Argana Hotel

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1 of 5 stars
Oscy 1 contribution
Ireland
Oct 28, 2007 | Trip type: Friends getaway
8/8 found this review helpful

We travelled to Morocco from Ireland in July - there were three of us, and all of us were really looking forward to the trip. Based on reviews from this site, we thought we were in for a treat. It turned out we really weren't. On arrival, the coach service was great, collected from airport and dropped to hotel, had a talk from tour rep en route. All was well. The hotel lobby is impressive, full height ceiling (I think the hotel is 5 stories high) in the atrium, etc. The rooms however, were a different story. I am conscious of giving a fair review so I'll keep it simple. On the first night, the full height atrium, which at first looked so attractive, proved to be a disaster in terms of noise. Our rooms were on the fourth floor and we could hear everything in the lobby as the sound travelled. That was manageble, except there was a Berber night beside the pool (the other side of our rooms) and that continued for hours, at a deafening rate. Noise aside, and bearing in mind that noise in itself is not the main issue, the problems with the hotel became apparent immediately. The beds were very well worn, the shower was broken so I requested it be fixed - three maintenance men came into my room at 11.30pm, and my very poor French was stretched to the limit asking them to leave it til tomorrow, but they continued (which was actually ok, as we all need to shower). I got up to see what the shower problem was and nearly got sick when i saw them removing what looked like huge amounts of hair from the shower head. Don't ask me how it got there, I take pride in my ignorance of Moroccan plumbing. Anyway, that was actually all ok. We moved rooms the next day due to the noise. Also due to the damp pillows and mattresses. On a positive note, breakfast is lovely, there are two fresh food stations every morning, one serving omelettes, eggs, etc and another serving doughnuts or some other freshly cooked speciality. This is on top of the usual buffet breakfast which was lovely. HOWEVER we had chosen half board, which meant dinner every night. Were we sorry. My god. I have never seen boiled onions and hard boiled eggs served as a main course. ON THE SAME PLATE. We ate out about 3 nights of the 7. It was horrendous. And we're not fussy. Well, not much. Really. Anyway, the pool was nice, but music is piped continously throughout the day so if that bothers you, don't go here. There is also a very enthusiastic pool entertainment team, who are hard to shake off. Shades on and looking the other way seemed to work though. This is very much a Muslim country, so as three females we found it difficult to be alone on the street, not in a threatening way, more in a bothersome way. We walked home from a restaurant one night (at about 8pm) and there were literally men hanging out of cars honking at us (and we're not that hot, believe me). To echo some of the other reviewers, two of us got incredibly ill. I am reluctant to place any blame on the food in the hotel, as I have heard stomach complaints are very common in Morocco due to the change in diet so I couldn't comment on that any further. I do know there is a helpful (and I reckon very profitable) pharmacist about 10 metres from the hotel and he was brilliant in recommending potions to alleviate the suffering.
We summed up the entire trip by saying none of us would return if we were given free flights, accomodation, food and spending money. But maybe that's just us.

  • Liked — The bar
  • Disliked — Everything
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since October 28, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $114 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Would recommend - we had a great holiday

Argana Hotel

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4 of 5 stars
2adults1child 1 contribution
Worcestershire
Oct 28, 2007
1/1 found this review helpful

Booked through Thomas Cook. Excellent service from reps - very helpful, good advice, very friendly and non pushy.
Stayed for a week.
Lovely clean hotel, nice sized room with good sized ensuite, balcony, fridge & satelitte tv. Good food, especially at breakfast -buffet style. Cooked chips on request for our 5yr old.
Lovely clean swimming pool, towels provided for sunbeds on request.
Friendly staff.
We would return.

  • Date of stay October 2007
  • Member since October 28, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $114 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Treated like royalty

Argana Hotel

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4 of 5 stars
psychi 3 contributions
soth wales, U.K.
Aug 26, 2007 | Trip type: Family
4/4 found this review helpful

Booked with Thomas Cook, flight with First Choice.

Rooms: Standard hotel rooms, clean, comfortable and well maintained. Satelite t.v. went on the blink but this was rectified within an hour. Baths are on the small size but overhead shower fine and constant hot water.

Resturant: Food excellent, good and varied selection, well cooked and tasty. Always able to find something to savour and enjoy. Waiters friendly and nothing too much trouble. Its not often the head waiter brings coffee to your table to save you the trouble of walking to the self-service. Desserts to die for and plenty of them.

Pool Bar: Food not very good here and quite pricey compared to food outlets in and around resort, however, during our stay the chef from the resturant was seen to be giving instructions to the staff and the food quality and service improved.

Entertainment: Very good animation team, friendly and interested in all guests whatever their age or nationality. The usual pool games and bingo in at least eight languages. Entertainment at night a bit of a let down as this finished at 11pm approximately due to management not wanting to disturb guests. Disco/nightclub at hotel empty and even staff went to other hotel discos.

Beauty Salon and massage centre: Brilliant and well worth the price paid, much cheaper than at home.

Bar: Only real dissapointment, no atmosphere and prices on drinks a real rip off. You would expect to pay more for drinks in any hotel but a mark up of almost four times as much as prices in the supermarkets is insulting. One litre bottle of water 18 Dirhams in hotel 4-5 Dirhams outside, ditto alcoholics drinks and coffee, tea etc.

Overall a relaxing break but would not return. Your money will go further in resorts in Tunisia and there is very little to see or do in Agidir.

  • Liked — Resturant staff made our holiday
  • Disliked — lack of adult evening entertainment
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay July 2007
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since August 14, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Older travelers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Shopping, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $114 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
More like 2* than 4*

Argana Hotel

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2 of 5 stars
Chiswick_on_tour 7 contributions
London
Aug 25, 2007 | Trip type: Couples

We stayed for two days at this hotel. Let's not be harsh and say it was OK.

On the plus side are the pleasant service (except the restaurant and its amateurish waiters), a couple of nice-looking lounges (look for the oriental room) and a good swimming pool.

On the minus side, well ... some rooms are very noisy with a furniture that looks cheap. Bathrooms are somewhat crudely decorated (see exposed water pipes under the sink). Waiters at the restaurant can be rude (girlfriend scoffed at by staff because she used a coffee cup to put some jam in. So what ...).

Actually, on second thought, this hotel is just terrible.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 25, 2007
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $114 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Poor old Morocco

Argana Hotel

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1 of 5 stars
Hurghada07 1 contribution
Hertfordshire
Aug 24, 2007 | Trip type: Family
3/3 found this review helpful

This hotel had a outbreak of food poisoning while we were there. A majority of the guests were very sick and the staff did not seem to care at all and put it down to 'climate change'. It was not just the European people who were sick but a lot of the Moroccans and Algerians holidaying there were as well. So how can they say it is climate change.


When I tried to make a formal complaint, because my travelling companion had been sick in bed for two weeks, they would not accept it and I was told to put my complaint in the 'suggestion box' . Appalling. I would not allow my children to eat in the hotel from the second week and we spent their meal times in Pizza Hut and McDonalds. Hardly Moroccan but I was terrified that they would get this nasty virulent food bug. Anoither couple went home early for the same reason. Almost all the guests we spoke to had the same bug. Nothing was done and the hotel staff did not give a damn.


We also met a honeymoon couple who had been sick in bed all week.


DON'T GO THERE.

  • Liked — Most of the staff are wonderful - management leaves a lot to be desired
  • Disliked — Being sick in bed for two weeks
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay August 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since July 26, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Older travelers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $114 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Argana Hotel Also Known As

Address: Boulevard Mohammed 5, Agadir 80000, Morocco