We stayed at Kenzi for 10 nights, arriving 30th March. We had emailed the hotel prior to our arrival to request a quiet room with sea view, and told them we would be celebrating our 25th Wedding Anniversary during our holiday. We received a response that confirmed we would have a quiet room, and that they would also make us a cake.
When we arrived at the hotel (after a superb flight with Thomson) the chap at reception told us to go for lunch and then he would allocate rooms. Very kind, seeing as it is was virtually 3pm when lunch service finishes.
Booking in easy after lunch, it helped all transit cards had been completed on the plane. Very pleased with room, spacious, clean, light, sea view and quiet - on the 6th floor.
We settled in quickly, yes, you have to pay for the safe, I think it was 25dh a day (just under £2) and a further deposit of 100dh for each beach towel, the reception staff give you a ticket for your dinar, you give the ticket to the pool man, and at the end of your stay you give the towels back to the pool man and ask for your ticket which you take to the reception staff who give your deposit back. You can swap wet towels for clean ones as many times as you need. There is no way to beat the system, although some people did have their own towels.
We very quickly felt settled, breakfast is certainly the best meal of the day, my husbands favourite was the freshly cooked flatbreads, whilst I could work my way through fried eggs, potatoes, their yummy version of baked beans, cheese, and cooked tomotoes, followed by fresh bread with fig jam and delicious soft white cheese. The queue for freshly squeezed orange juice was never for more than 5 minutes, well worth it, especially when near the end of our trip they moved the orange juice man outside. The freshy brewed mint tea is also well worth trying.
Lunch was always lots of salad choices, with several main courses to decide from, and always something barbequed. Chips were served every day. We were always lucky enough to get a table outside to eat lunch, which made it more special, most people chose to eat in the restaurant. Pancakes were on offer at 4pm, It was always lovely to watch children indulge in these. Dinner was sometimes a little disappointing, we never left the restaurant hungry, and there was plenty to choose from but somehow the main courses on offer weren't always to our taste, which seems incredibly rude when we could choose from at least two fish main courses, 4 meaty things and a couple of veggie options. It may have just been that the restaurant itself does not blend itself to intimate dining! However, on our Anniversary, the staff were as good as their word and we were delighted (and a little embarrassed) to be presented with a celebration cake. A few other people celebrated birthdays whilst we were there, and Kenzi's way of doing it is to turn off the lights, the chef marches in with the cake, accompanied by 4 or so
waiters, all singing to the birthday/anniversary persons.
We had really good service from our waiters, wine, water, rolls and butter were on the table when we went for dinner, finished with plates cleared with quickly. We chose to tip, not sure that everyone did, but they work very hard for long hours, and we very much felt that the waiters genuinely wanted to please you.
We also tipped the chambermaid, well worth it, as it was so cold for our first few days we indicated to her that we were shivering and she trundled in with a portable radiator for us to use. It was very valuable as the sea mist hung around until midday, making it very chilli. Apparantley not unusual for Agadir.
A useful tip is to go to the bank (turn right out of the hotel and a 1 minute walk) to chage 100dh notes into tipping change.
All in all, we found the beds wonderfully comfy, the showers ultra powerful, the staff friendly and the all inclusive drinks adequate, although we are in no way big drinkers. There are plenty of seats around the bar and lobby to have your own space.
Night time, it was fun to watch the kiddies dancing with the animation team, we never stayed up late enough to watch the provision for adults.
We sometimes had to queue for things freshly cooked, but they cook as fast as they can!!!
Kenzi itself is brilliantly situated in Agadir, some hotels are quite a way from the centre.
We would certainly stay at Kenzi again, but sadly the weather would be a concern.
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- Also Known As:
- Kenzi Europa Agadir
- Kenzi Europa Hotel Agadir