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“Good hotel, but just a couple of things...” 4 of 5 stars
Review of Sofitel Agadir Royal Bay Resort

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Sofitel Agadir Royal Bay Resort
5.0 of 5 Hotel   |   Baie des Palmiers, Cite Founty P4 | Commune de Bensergao, Agadir 80007, Morocco   |  
Hotel amenities
Ranked #10 of 80 Hotels in Agadir
Pontypridd, United Kingdom
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Good hotel, but just a couple of things...”
4 of 5 stars Reviewed February 11, 2014

Spent four days here with friends in January 2014. Good, well appointed rooms leading to the outdoor lounge areas, attended by friendly and courteous staff. Great breakfasts and the restaurants also provided meals of good quality. A walk through the outdoor lounge area leads you to the promenade and a walk to the marina. You will be offered things to buy on the promenade but the sellers are not overly intrusive.
A couple of minor things about the hotel. Smoking is allowed in many areas - we're not used to this any more, although it wasn't as much of a problem as we'd feared. The staff in reception were not as efficient (or friendly) as those in the other areas. Each time we visited there, we had to explain the terms and conditions of our stay, and point out that there were some items that we were not paying for. If we'd stayed there for a longer period, I'd imagine this would have tried our patience.
Even so, all in all a pleasant stay.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,404 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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Manchester, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed February 7, 2014

Sitting outside eating a fantastic breakfast on our last day of wandering around Morocco was perfect. The breakfast had so much choice, the staff so helpful/ The dinner the previous evening was great too - a buffet of the highest standard. The room with a balcony overlooking the sea and generous amounts of free bottled water, oranges and treats. Perfect Sitting in the reception area with a cocktail or tea, the sliding roof open - a real find.

Room Tip: a balcony is well worth the cost - views to the sea over the pool area - an wha an area.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 2, 2014

Fantastic location, friendly people, amazing food, romantic atmosphere and beautiful beaches it just cant get better than this. we spent 3 days of internal bliss, relaxing my the pool and beach soaking up the sun.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 26, 2014

This was the most lovely, clean and relaxing hotel we have ever stayed in! All the staff was genuinely happy to help (not just for tips). The breakfast was amazing with all pastries made fresh that morning, most of them still warm. Have yours outside on the sun with freshly made omelette and a glass of freshly pressed orange juice and go for a walk along the sea afterwards!
Entertainment was amazing, weekly concerts with complimentary refreshments! And you can use facilities of neighbouring Thalassa too!

Room Tip: Sea view on the top floor is the best, we were lucky to obtain this room complimentary as the hotel...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel K, Directeur général at Sofitel Agadir Royal Bay Resort, responded to this review, January 30, 2014
Dear Madam,

Thank you so much for taking the time to share your experiences about Sofitel Agadir Royal Bay on Trip Advisor.

It is a pleasure to read that you had enjoyed your recent stay with us.

It was pleasure to have you staying with us and we look forward to welcoming you back in the not too distant future.

Kind regards,

Daniel KARBOWNIK
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marrakech, Morocco
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed January 23, 2014 via mobile

In the past seven years I have been in almost every Hotel in Agadir. Most of them are bad or o.k.
Today I checked in at the New Sofitel in Agadir. A warm welcome, a personell tour, beautifull room with a Queen Size bed and excellent food by the beach. If you ask me, that's the place you wanna be in Agadir.

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corona del Mar, California
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 19, 2014

Our final stop in our fifteen days traveling throughout Morocco. The service was extremely poor except for the bellboys and some of the restaurant staff ! The front office was not helpful in resolving air conditioning and room issues? The first room we had was filthy as was the hallway. The air conditioning never worked properly in either of our two rooms. God help us if it was unseasonable hot ! The breakfast was good but eating on site was extremely expensive for the quality of the food. The front office staff was not helpful, inefficient, non engaging and cold. When comparing this hotel experience with other riad/hotel experience throughout the country, it was a huge dissapointment. None of the warmth we experienced elsewhere. The common areas, pool and grounds were nice. Overpriced for the product you receive. A 3 star hotel at 5 star prices. Would never stay here again.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Agadir Royal Bay Resort

Address: Baie des Palmiers, Cite Founty P4 | Commune de Bensergao, Agadir 80007, Morocco
Location: Morocco > Souss-Massa-Draa Region > Agadir
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Agadir
#8 Spa Hotel in Agadir
#8 Family Hotel in Agadir
#9 Romantic Hotel in Agadir
#9 Luxury Hotel in Agadir
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Agadir Royal Bay Resort 5*
Number of rooms: 273
Official Description (provided by the hotel):
Right along the ocean's sandy beach, in the lush Palm Bay, Sofitel Agadir is a genuine treasure, an oasis of peace and luxury just 10 minutes from downtown and 25 km from the international airport. This spectacular 5-star hotel combines refined, contemporary elements with exotic Kasbah-style architecture. The wrought iron accents compliment the colorful fabrics and elegant fountains throughout. Year-round sun and impeccable service add to the pleasures of water sports, golf and tennis. ... more   less 
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Also Known As:
Sofitel Agadir Royal Bay Hotel Agadir
Agadir Sofitel

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