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“Probably the Best hotel in Agadir” 5 of 5 stars
Review of Sofitel Agadir Royal Bay Resort

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Sofitel Agadir Royal Bay Resort
5.0 of 5 Hotel   |   Baie des Palmiers, Cite Founty P4 | Commune de Bensergao, Agadir 80007, Morocco   |  
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Ranked #6 of 80 Hotels in Agadir
New York City, New York
Top Contributor
56 reviews 56 reviews
50 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
“Probably the Best hotel in Agadir”
5 of 5 stars Reviewed December 8, 2012

I loved my short stay at this hotel, I actually extended it. The rooms are great, however, the outside pool and beach area are amazing. The entrance/lobby area is superb! Their sister hotel has an adult only pool which we loved using! I am definitely going to stay there next time. This hotel is excellent for families. The other ones is for friends and couples. I can't wait to book my next stay.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBayResort, Directeur général at Sofitel Agadir Royal Bay Resort, responded to this review, December 10, 2012
Dear Sir,

Thank you very much for taking the time to post your review on Trip advisor.

We were delighted to hear that you had enjoyed your overall stay with us at the Sofitel Agadir Royal Bay Resort and particularly liked our facilities.

Thank you for staying with us and hope we will have the pleasure of welcoming you back in the near future.

Kind regards,

Samy BOUKHALED
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,218 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Milton Keynes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 7, 2012

I recently stayed at the Sofitel and I can honestly say it lives up to its 5 stars. It really is 5 star luxuary all the way! Big soft comfortable beds, soft towels, lovely products and little touches. Bedtime turn down service, rosepetals on the bed. I could almost have never left my room. The hotel is stunning, outside cosy seating arears, big beds and squashy hammocks doted around overlooking the sea or the pool all designed with comfort in mind. The staff were so kind and helpful and the attention to every little detail made you feel so special and looked after, nothing was too much trouble. The food was delicious, I would go back anytime to this wonderful hotel.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBayResort, Directeur général at Sofitel Agadir Royal Bay Resort, responded to this review, December 8, 2012
Dear Madame,

Thank you for taking the time to share your experiences about Sofitel Agadir Royal Bay Resort on Trip Advisor.

It is a pleasure to read that you had enjoyed your recent stay with us.
Your comments with regards to the service and facilities at the hotel are greatly appreciated.

It was pleasure to have you staying with us and we look forward to welcoming you back in the not too distant future.

Kind regards,

Samy BOUKHALED
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 6, 2012

I'm not a fan of big hotels, but I was pleasantly surprised at how personal this one felt.. Beautiful decor, impeccable service, luxury at every corner turned.. Attention to detail was amazing.. Everyone was friendly and helpful. Wonderful variety of food.. I couldn't fault it at all.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBayResort, Directeur général at Sofitel Agadir Royal Bay Resort, responded to this review, December 8, 2012
Dear Madam,

Thank you very much for taking the time to post your detailed review on Trip advisor.

We were delighted to hear that you had enjoyed your overall stay with us at the Sofitel Agadir Royal Bay Resort and particularly liked our decoration and the service provided by our Ambassadors .

Thank you for staying with us and hope we will have the pleasure of welcoming you back in the near future.

Kind regards,

Samy BOUKHALED
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
59 reviews 59 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 2, 2012

I stayed here for 3 nights. I got a winter special for $150usd a night (no breafast). The hotel, pool, beach, all public areas are amazing. Everything you could want. The rooms were a little disapointing. Just basic normal rooms. Maybe I was expecting more because of how nice the grounds were.
The food is a bit pricey. I ate at the buffet and while it was good, was also $50. That's high anywhere, and we're talking Morocco here.
If you have the money to spend this is probably your place. If you'd like the upper end but price is still a consideration, I'd recommend the Tikida Palace. I stayed there my last two nights. It's comparable (although not quite), and it was $100 a night all inclusive. So.........

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBayResort, Directeur général at Sofitel Agadir Royal Bay Resort, responded to this review, December 3, 2012
Dear Sir,

Thank you for posting your review on Trip Advisor following your recent stay with us at the Sofitel Agadir Royal Bay Resort.

We are delighted to know that you had enjoyed your 3 nights stay with us and were pleased with the facilities offered in and around hotel.

We would like to thank you for your constructive feedback with regards to the room experience.
Please be assured that your valuable comments are positively taken on board and will be shared with the concerned managers and the team for immediate corrective action.

Thank you for recommending us on Trip Advisor and we look forward in welcoming you back.

Kind regards,

Samy BOUKHALED
Directeur Général
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hitchin, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 18, 2012

Very good value for money. Good rates considering it is a 5* hotel. Friendly staff. Excellent breakfast. Great outdoor area/swimming pool. Relatively far from town centre but in a way that's an advantage because no noise and more exclusive. We were given the chance to use the spa and swimming pool of the recently built Sofitel Thalassa Sea&Spa next door and will certainly consider return to Agadir in the future to stay in this other hotel of the same group.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBayResort, Directeur général at Sofitel Agadir Royal Bay Resort, responded to this review, November 19, 2012
Dear Sir,

Thank you very much for taking the time to post your detailed review on Trip advisor.

We were delighted to hear that you had enjoyed your overall stay with us at the Sofitel Agadir Royal Bay Resort and particularly liked our facilities.

Thank you for staying with us and hope we will have the pleasure of welcoming you back in the near future.

Kind regards,

Samy BOUKHALED
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 18, 2012

My daughter and I recently returned from 5 days in this hotel. It was our second visit and exceeded all our expectations again. The hotel has an amazing exotic foyer with an open roof and the fire-lighting ceremony at 7pm should not be missed. The live music in the foyer in the evenings is relaxing and creates a very Moroccon feel. Rooms are well equipped and with heavenly beds and some nice personal touches. The food in the buffet restaurant was some of the best I have had anywhere in the world with an extensive array of choices. Wonderful tagines, freshly cooked grill and barbeque area and an amazing desert station.
Staff were very friendly and attentive and often went out of their way to make us more comfortable. Redouan, a waiter at the pool, was delightful with outstanding service and we could not have wished for better.
Security was good around the hotel and on the private beach and we felt perfectly safe, a small critiscism is that the hotel corridors are dimly lit at night.
This hotel definitely deserves its five stars.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBayResort, Directeur général at Sofitel Agadir Royal Bay Resort, responded to this review, November 19, 2012
Dear Madam, Sir,

We appreciate your comments regarding your stay at the Sofitel Agadir Royal Bay Resort.

It was a pleasure to have you with us, and we are delighted to read that you truly enjoyed your stay at our Resort.

On behalf of the entire team, I would like to thank you for taking the time of writing such a positive review on Tripadvisor.

We hope to welcome you back shortly.

Kindest regards,

Samy BOUKHALED
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 14, 2012

Stayed 4 nights. Went for relaxation. Very beautiful decor - very exclusive. Fantastic garden with the most fantastic furnitures/arrangements of this. Also the beach belonging to the hotel. You have to do the ocean; never tried waves like this. +2 m. high - not for kids without their parents.

The food is okay - but extremely expensive. Compared with the quality and prices you'll if you go to the center of Agadir. It takes app. 35 min. to walk along the beachpromenade.

There's a nightclub at the hotel. Nice - but it starts very late (midnight) before people coming in. Seemed as the nightclub were also frequented by the local girls looking for customers...

Generally I think the staff is the only negative thing.So many people working there - so little attention. Several times I found my self sitting in e.g. the hotelbar - seeking a beer. At the same time there could easily be 4-5 waiters standing in the bar; talking, laughing and chatting - but definitely not with the focus on serving the customers. Maybe me and the 1-2 other customers were to many ;-). A little bit the same happened during breakfast in the garden. To the Hotel Management - wake up! To much "french attitude" among the servants and to little smile. More leadership and less management would be preferred.

Room Tip: You have to pay the price ;-). Go for garden- and seaview combined. Stayed on 3rd floor with this vi...
See more room tips
  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBayResort, Directeur général at Sofitel Agadir Royal Bay Resort, responded to this review, November 15, 2012
Dear Madam, Sir,

Thank you for posting your review on Trip Advisor following your stay with us at the Sofitel Agadir Royal Bay Resort.

We are delighted to know that you had enjoyed your stay with us and were pleased with the facilities offered in and around hotel.

I have taken note of your comments with regard, and I would like to assure you that your valuable feedback has been positively taken on board and shared with the concerned managers to ensure that necessary action are taken to rectify any shortfalls in our standards.

On behalf of all of us, I look forward to welcoming you back in the near future.

Sincerely,

Samy BOUKHALED
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Agadir Royal Bay Resort

Address: Baie des Palmiers, Cite Founty P4 | Commune de Bensergao, Agadir 80007, Morocco
Phone Number:
Location: Morocco > Souss-Massa-Draa Region > Agadir
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Agadir
#5 Spa Hotel in Agadir
#5 Luxury Hotel in Agadir
#8 Family Hotel in Agadir
#9 Romantic Hotel in Agadir
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Agadir Royal Bay Resort 5*
Number of rooms: 273
Official Description (provided by the hotel):
Right along the ocean's sandy beach, in the lush Palm Bay, Sofitel Agadir is a genuine treasure, an oasis of peace and luxury just 10 minutes from downtown and 25 km from the international airport. This spectacular 5-star hotel combines refined, contemporary elements with exotic Kasbah-style architecture. The wrought iron accents compliment the colorful fabrics and elegant fountains throughout. Year-round sun and impeccable service add to the pleasures of water sports, golf and tennis. ... more   less 
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Also Known As:
Sofitel Agadir Royal Bay Hotel Agadir
Agadir Sofitel

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