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“Nice Time” 4 of 5 stars
Review of Hotel Riu Palace Tikida Agadir

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Ranked #2 of 80 Hotels in Agadir
Surrey
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice Time”
4 of 5 stars Reviewed 2 days ago NEW

We arrived home last week. This is a nice hotel and very friendly. Weather was hit and miss but reading from previous reviews this is the norm. I should have done my research. We saw no preference at all from different nationalities and the service we had was superb, you don't need to be fluent in French. I agree the a la carte restaurants lacked atmosphere and the food was not up to scratch but all in all not bad. There was never any issue with sunbeds and we are not early birds. I agree some are taken very early but I don't see the reason why. The animation team are a great bunch of kids and are very at tentative always with a smile and always time to say hello. Walking outside to the Marina or Souk is no problem at all. You do get asked to buy goods but a simple no thank you is all that is needed. Saturday night was a good promenade walk as all the Moroccan locals are out too, a nice atmosphere. We would return.

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,413 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (426)
Date | Rating
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English first
Hastings, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We Stayed in the sister hotel Tikida Doon last year and had a walk round the Palace we liked it so much we decided to book it this year,
Hotel Reception Staff are some of the best we have meet they could not do enough for you and the very large seating area has so mean seat you can always find some where to sit , the waiters will circulate round the lobby area asking if you would like a drink from the bare they will also bring you dishes of nibbles
The nightly entertainment in the lobby bar is exultant , most nights there is a professional entertainer
\who will go into the main theatre area later in the evening and start all over again on the big stage.
There are 3 theme restaurants as well as the main buffy restaurant the food in all of them is very very good ,
Lunch time there are 2 buffy restaurants open ,the main one and the one near the beach which doubles up for the Italian in the evening both serve only top quality food there is always at least 3 fish dishes , plenty of Pastor & Moroccan dishes with a carvery joint as well , And the sweets / deserts are to die for and 3 types of wine Rosa ,Red & White with sparkling wine with every meal even with breakfast which incidentally is very good eggs any way you like them plenty of cold meets & cheese.
You would have to be very fussy eater not to find some think you like ,to eat
The rooms a large one of the largest we have stayed in ,there twin hand basins a hand shower for hair washing and a main rain shower , a separate toilet with biddy good fridge well stocked with water & drinks.
A ceiling fan and very good air condition and a nice balcony our room was spotlessly clean with clean towels every day.
When we were there, there was a bit of a disaster with one of the swimming pools some one did a nasty thing in the pool, so over night they emptied out all of the water and removed all of the perimeter tiles , contractors worked all day and most of the night to re fit the perimeter tiles and the pool boys cleaned the pool inside & out , The pool was up & running within 2 days

I must add the assistant manager Mr Rafael Guerra was by that pool explaining to the gests all day
what was happening
I must congratulate Mr Rafael he was always around talking to people wither it was as you went in to dinner or round the pools he run a tight ship and treated all of the staff with respect

There were a lot of complaints from the men regarding wearing of long trousers in the restaurants in the evening ,all of the travel company's should print this in there travel books or tell them if they book through a shop. We have been to so mane hotels where this long trousers are the rule and is stated but this is the first hotel where it is enforced , We Agree with this rule go to a 3 Star Hotel not a 5 Star if you want to slum it


One of the things we like about Agadir is the beach and the promanard

Room Tip: Top floor or 3rd floors are the best rooms
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment we sat on the plane to when we returned to Gatwick bronzed and relaxed, the experience was superb!
Thomson as an airline are very well organised and offer a reputable service. But the most impressive part of the holiday was the hotel. A beautiful entrance to a grand reception area, greeted by some very attentive staff. The enthusiasm of the staff never wanes from the moment you arrive to the moment you depart.

Likes:

Service, hotel room (finish and quality 5*), F&B is exceptional, the main restaurant is what you should expect for a mass catering venue but the opportunity to dine in the a la carte restaurants adds to the value for money with the Palace. The pool area is very well maintained and if you fancy a day on the sandy beach you can! All in all and very enjoyable stay. All inclusive can take hold sometimes so I recommend bringing your gym wear so you can always work up an appetite.
We used the local taxi's which is an experience and haggled in the Souk which if you like the opportunity to feel like you have cut a deal and got one over a seller then take a trip there on an afternoon. We booked the fantasia trip through the rep which was a great experience and added to the holiday as a whole. The weather was a contentious topic, we only experienced two days of sea mist. If you are aware of this then you should not have a problem, people deem N.Africa as a place for sun all year round but they must be ignorant to research before travelling. So please note, you may experience some sea mist.

Dislikes:

The Thomson rep was frustratingly dull, negative and self obsessed with his own view on what the excursions were like. He was wrong thankfully on all aspects. A word of advice, improve your organisational skills and if people are on holiday be 'happy'.

I felt extremely relaxed when I returned and that is a testament to the quality of holiday we experienced.

Room Tip: Pool/Garden view room is worth it.
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skipton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went back to this hotel after an excellent holiday last year, but were not as pleased with the service this time.
Don't get me wrong the Hotel is an excellent but the standard is not upto the five star that you would expect from the Riu group.
We visited the Morrocan a la carte and the beef tagine was horrible ,the meat was very fatty and not a patch on the same dish as the previous year ,at the welcome meeting the assistant manager Mr Rafael said that if you have any complaints to go and see him about them.I went to him after the meal and told him about the food we had been served and he said he would go straight to the kitchen about our complaint. we heard nothing else from him and some other customers that went to the Morrocan two nights later told us the Tagine was fatty the same as ours so the complaint was not dealt with by the management.
There seems to be lots of managers about the hotel but some of the service is poor, we sat on more than one night in the bar area and waited over ten minutes for a waiter to come and take our order, the waiters would walk past you but not enquire if you wanted a drink.

That's all about the negative side of the hotel and its management apart from that the staff that we new from our previous visit were fantastic they remembered us and the service we received was first class this is a good hotel but it has let the standard slip.
My best advice is to eat in the buffet restaurant because the food is better than the a la carte , would we go back to this hotel, yes we would because we enjoyed our stay and would love to see all the friends we made among the staff who made our visit more special.

Room Tip: Go for a room with a pool view
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  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a week at the hotel from 11th September, It's a very impressive building and worth the 5 star rating. We arrived early hours of the morning and was nice that they had put a cold buffet on in the main dining room whilst our bags were taken to the room. The room was very spacious and spotless, bathroom was lovely and shower was fantastic. We spent everyday on the beach as the pool area gets a little crowded. The food was absolutely amazing, too many choices sometimes so you had to keep going back to try more, Oh well, you are on holiday!!! The only little thing we were not happy with were some of the bar staff at the pool bar and lobby bar, if you weren't in their little click, throwing tips at them all day they would serve other people and ignore you, but overall had a lovely week and met some brat people.

Room Tip: We had a ground floor room looking out onto the gardens by the pool and it was very quiet and had ea...
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  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bishops Stortford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 days ago NEW via mobile

Here at the moment fabulous hotel wonderful private beach, the staff are great as well as very friendly. This is one of the best Riu hotels we have stayed in the rooms are all suites with split level lounge areas very clean. There is such a good selection of food in the main restaurant you don't need the al a carte ones, these are not very good anyway the food in the Fusion was very salty. One critism is that the main restaurant does not have enough al fresco tables or enough tables for two with save between them otherwise couldn't fault it.

  • Stayed September 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 10 nights from the 8th of September. We booked our stay through Thompson (The Thompson reps in the hotel were terrible). We arrived at the hotel to a cocktail and a quick and easy check-in. Our room was very clean and tidy and the fruit and biscuit selection were nice to arrive too. We had a few problems with our safe and one of the wardrobe doors have come off its rail which was annoying but we just got on with it.

The food was very varied and as someone who can be picky I always had food to eat. We did find that the food could be oily which we think which was why we had upset tummies on a few occasions. I would highly recommend the Krystal restaurant which we went to twice. The food and service were brilliant. We couldn't fault the staff in the restaurants.

One of the pools was closed whilst at the hotel so that they could mark the edges with white, red and yellow paint. Although the hotel was full it didn't really affect anyone and was only closed for 2 days. The pool bar was a lovely added extra and we spent a lot of time here.

I found a few of the bar staff to be very rude. One of them ignored myself and my husband whilst we waited at the bar and nobody else was waiting to be served. We didn't find that French were served any better than us but it seemed to me that it was the older generation and the people that returned got the best service. I find this the wrong way to go about things because if they had extended this better service to us we may have decided to return next year.

The beach was really nice. We went for strolls in both directions and enjoyed the sand and sea.
Entertainment was slightly lacking. They could have benefitted from bingo in the evenings as the entertainment can become samey although I wouldn't say it is horrendous.

Overall we had a lovely honeymoon. We may return in 10 years to see how much Agadir has changed

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Palace Tikida Agadir

Address: Chemin des Dunes, Agadir, Morocco
Location: Morocco > Souss-Massa-Draa Region > Agadir
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 80 Hotels in Agadir
Price Range (Based on Average Rates): $$$
Number of rooms: 444
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