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“Fantastic Hotel” 5 of 5 stars
Review of Hotel Riu Palace Tikida Agadir

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Hotel Riu Palace Tikida Agadir
Chemin des Dunes, Agadir, Morocco   |  
Hotel amenities
Ranked #2 of 80 hotels in Agadir
Reading, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 9 cities Reviews in 9 cities
46 helpful votes 46 helpful votes
“Fantastic Hotel”
5 of 5 stars Reviewed June 7, 2013

Just returned from a 11 day holiday at the Riu Palace.
Spent two weeks at this hotel in September last year and I said then It will be a great hotel within a year. Its first class.
The reception area is very spacious with plenty of seating, the lobby bar in this area was open from 10.30am until 1.00 am last year.
the new times are 9.00am - midnight, Bar Salon 7.00 - midnight, Pool bar 10-00am - 6.00pm, all with a very good waiter service.
The pool area is very large with plenty of sunbeds and parasols, you do get a lot of beds reserved and some empty most of the morning, on one occasion two towels on two of the better beds all day never used, must have been reserved by pool staff.
You can spend all day on your sunbed with waiters bringing your drinks and not any loud music.
It was very windy the first three days and the beach was like the Sahara desert, it was imposable to sunbath on the beach. SEE PHOTO
The hotel tried to make the deckchair area flat but when the wind blow the sand was all over the place. We stayed by the pool.
The beach is nearly two miles long and a 35 minute walk to the town from the hotel along a wonderful promenade.
The rooms are very spacious and modern with mini bar/fridge and a free safe inside one of the two wardrobe. Very spacious bathroom with two sinks, bath, overhead and hand shower, toilet and bidet. Balcony's are large with a table and two chairs.
The restaurant has improved with a lot more choice of food meats, potato's, and great vegetables,( you can still get your chips. )
The table layout was a bit canteen style, the tables are to close together giving very little privacy. ( Most Riu hotels are like this.)
The bars have a great selection of drinks, which were branded. Do not do Baileys anymore (that upset the wife.)
The cocktails are not very good but they did serve champagne (Cava / white sparkling wine) by the glass, its a nice drink.
The bar service was excellent, most of the bar staff were superb always smiling and polite.
Free Wi-Fi in reception and in the room you need a lead to use the Wi-Fi in the rooms, I was always connected day and night.
Staff are fantastic cleaners, Gardner's, reception staff, waiters, bar staff, and managers all willing to help.
The evening entertainment was good on three nights when a live band were on a very good band other nights the usual Riu fun.
The new staff have leant the trade and the problems we had in September last year have gone. A first rate Riu Hotel.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (403)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2013

There is so much about this hotel that is wonderful I could be here all day going on about it, my fiancé and I had such a great time in may we are going back in September for another visit. All in all we found the staff and especially the assistant manager Rafael and head waiters (with the red ties) couldn't do enough for us. Only one complaint and its not about the hotel it's about the so called English pub in the centre of Agadir, the price of the drinks are a rip off over £5 a pint in may wont be going there again! I'll stick to all inclusive and go somewhere else for a change on the odd night out!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andover, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 7, 2013

Just returned from a 1 week holiday at this lovely hotel for our wedding anniversary. The hotel is super clean, the food is fabulous and the rooms are large and well layer out.

The all inclusive is great, branded drinks and champagne included. The food is lovely and the restaurants are kept well stocked and clean all the time.

Staff are friendly and speak good English.

Despite being said no reserving of sun loungers this was quite bad, we don't normally do this but on this occasion we thought if you can't beat them join them.

All in all a great holiday for a well priced week in the sun!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 5, 2013 via mobile

Went away for a week with friends and stayed at this amazingly beautiful hotel. From the moment we got to the hotel it was nothing but 5* service. The staff are extremely friendly and make you feel so welcome always greeting you with a hello and a warming smile. The hotel is perfect in every corner, with people constantly cleaning and making it look more amazing than it already does. The pool area was extraordinary with the staff always ready and willing to help. The food was fab, the hotel was dreamy and once you're there I guarantee you, you will not want to leave, if I could I'd do the experience all over againn!!!cannot fault this hotel in the slightest, Thankyou tikida palace

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bingham
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2013

Read a lot of negative comments and after spending 11 nights there cannot understand why. The hotel is very well kept and there are a lot of staff about keeping on top of maintenance and cleaning pool etc.

All of the staff were very polite and friendly with many engaging in conversation and asking how your day was. They often approach you round the pool and try to involve everyone in joining in the activities such as football or volleyball on the beach.

The food was fantastic and there was a lot of choice. The restaurant was never too busy and there are plenty of staff to bring you drinks etc.

I was also surprised to see that the bars were full of top brand drinks. There wasn't the normal substitute for local drinks.

Would definitely recommend to anyone

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NOTTINGHAM
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 4, 2013

Parts of this hotel are 5 star and parts of it are 3 star; starting with the negative:
3 STAR ENTERTAINMENT: The animation team did their best but the outside acts were sadly lacking. There is a singer sometimes singing to a piano in the lobby bar and sometimes singing with his band in the entertainment room but he was singing the same songs every night and after about an hour both his voice and his songs became very repetitive and everything started sounding the same. On the nights that the singer was in the entertainment room there were bongo drummers in the lobby bar and like the singing this was very repetitive and after a while gives you a headache.
3 STAR FOOD: The food was quite boring and repetitive and on quite a few nights we ended up with pizza and chips as this was all we liked out of what was available. I wouldn't say that the food choice would be good for families as the kids would end up with pizza and chips every night as the other choices would not be suitable.
Now on to the more positive:
5 STAR ROOMS: The room was 5 star and was very spacious. There were two steps down from the bed area to a seating area with a table and two chairs and also a settee this area then led out onto the balcony. There was a walk in wardrobe off the bed area with an adequate safe which quite easily fits a laptop in it, there was also tea and coffee making facilities and a fridge which was stocked every other day with french beer 5% tins 250ml, water and soft drinks (coke, fanta and sprite). Off the wardrobe area there was the bathroom which was again very spacious with two sinks, a bath with a shower over it and a separate toilet area.
5 STAR STAFF: All the staff were 5 star (especially Ali behind the bar), all the staff from the cleaners to the restaurant and bar staff were very respectful, helpful and happy to do anything for you. Ali behind the bar was especially friendly and remembered what our favourite drinks were all the time!!!!!!!!!!!!!!!!!!.
SUNBEDS, POOL & TOWELS: There are 5 star wooden sunbeds and three star plastic ones and there are 5 star blue towels and 3 star beige ones. To get a five star sunbed you have to get up and reserve them at around 7:30am and just ask for blue towels if you are given beige. The pool area was clean but the tiles looked a bit worn and tired especially at the bottom of the pool and in my opinion the two pools were not big enough for the hotel. There is also an indoor heated pool which we didn't use as it was full of children splashing and playing and was too noisy for us.
Overall this is a good hotel but it needs some serious tweaking to the food and the entertainment to make it a totally 5 star hotel.

Room Tip: rooms overlooking pool/garden not worth the money we had one and my son had a normal room which was...
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2013

Reasons to go there are the food which is good for an all inclusive and they have a decent selection which is good if you are travelling with small children as we were. The staff were friendly and would try and help which was nice and you could also get a sunbed fairly easily, the rooms are nicely appointed and are relatively spacious too.

Being quite a new hotel they do have some room for improvement however as organisationally they have not quite got it right. Whilst we were there it was windy and the only restaurant open was too small for all the guests which meant queuing for tables and food which failed to be addressed.

Little things like soap dispensers not being near to sinks does leave you wondering who thought out the scheme as it is unfortunately impractical.

The animation is disjointed too with a lack of organised activities which was a shame as there were plenty of people who would have joined in if asked.

This is also not a hotel for anyone with children as they are simply not geared for it with the rooms having a step in them and very little for children under the age of 4 to do. They also have a policy of a child under 4 needing a parent or carer being with them for miniclub activities.

The room service is also a bit hit and miss with the person on the end of the phone not being fully conversant.

These are minor annoyances that can be worked out over time but one thing they need to get right is not being as rigid when a guest asked for something not covered in their training.

If they sort this out it is worth 5 stars.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Palace Tikida Agadir

Address: Chemin des Dunes, Agadir, Morocco
Location: Morocco > Souss-Massa-Draa Region > Agadir
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 80 hotels in Agadir
Price Range (Based on Average Rates): $$$
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