Great stay back in September. Reception was lavish, rooms excellent, pool and pool bars very good and based just on that we'd go back tomorrow. Unfortunately we have to wait until June-2013 until we return.
It was obvious that the hotel had got a lot better that it's opening months, when it was dying on Trip Advisor, and to be honest almost all of those gripes had gone away by the time we visited, but a few still remain.
1. Booking for the Fusion Resturant was a shambles, always apparently booked, but with tables empty every night, which was lucky as they lost our booking, but we were still able to eat there that night. Even better was that the food was to die for, surroundings greate and the staff excellent. Well worth the visit if you can get a booking.
2. Towels on loungers. A general bug bear, we'd rather not have to take my towel down to the pool to secure loungers and a sun shade on the way to breakfast, but had to. Need to stop this, we were lucky the hotel wasn't busy but I can imagine people getting up in the dark at busy times.
3. Quality of service in main resturant was often very sketchy. All drinks are served by waiters, but often nthey are also clearing tables so you can often be dry for a while. Learnt though who were the best staff though and tried to sit in their locale.
4. Entertainment.... on dear, more Butlins than 5*, but the local hand painters were excellent.
5. Italian Resturant.... not sure where the Italian part came it. We've been to Italy a lot and never been served anything like they do here.
However they are just things that need tweaks, and are not to things wring your hands over, thats why we're going back. It's an excellent hotel which we feel is only going to get better and better.
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