We are at this very hotel at the moment. Like all other travellers to this hotel, we did have reservations. The minute we walked through the door, we new we had made the right choice. We have travelled to many country's, and we always Travel with an open mind. With all reviews on Trip Advisor you have to read between the lines, of the good and the bad reviews.
The welcome was a very warm one, the reception staff very helpful. The entrance lobby very grand. we felt at ease straight away. We are here for one week, wishing we had booked two. The time is going very fast. The hotel is in an excellent position,the pools and pool area are beautiful. Yes the one pool is cold but I don't think this is a deal breaker for booking to stay here, after all it is December. It is slightly out of season, with some restaurants closed. However there is still plenty of choice. You must try to remember that this is Morocco and five star here is slightly different to five star in Uk. We are in a pool view room 3044 and are very happy. The buffet in the main restaurant has a wide choice every evening, if you can't find something you like you must be a very fussy eater. My review is a very honest one, there are a few little things not quite up to uk standard, but I would recommend this hotel to any one. We will definitely be back again one day. Thank you all at the Hotel, you are making our holiday a wonderful experience. I don't want to name staff members, but would just like to add that they are all very nice and helpful. my husband likes to go on trips, so I spend a lot of my time alone, but I feel very happy and at ease around the pool on my own. Once again A Big Thank You to one and all at the Palace. What more can we say.
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