I have no real criticisms of this hotel. It is a lovely place to stay. The rooms are lovely and of a good size. I enjoyed having my own sink in the bathroom. Only comment I would make is that I could have done with some drawer space. There do not appear to be any drawers at all.
It has only just opened and it is early in the year so not all the bars and restaurants were open but that did not detract from our enjoyment at all and yes - it is just being finished off but so what, it is still a first class hotel.
The pool area is lovely. They have the best sunbeds I have ever been on. It is kept very clean.
The waiter service around the pool and the lobby bar is good. Sometimes a little slow but you are always served by somebody very pleasant and willing.
At the beginning we were told that we would see the manager and the deputy manager walking around the hotel on a regular basis and we did - on a daily basis. The only real problem that I had is that I invested in a £500 ipad so that could benefit from the hotels free wifi and keep in touch with business whilst I was there and unfortunately it was not working for most of the week so don't depend on this.
Unusually for a Riu I enjoyed the restaurant. Normally it is a feeding frenzy but not so here, maybe because it was only half full. I also found the food to be varied and of a higher standard than all other Riu hotels that I have been in, maybe because this is a Palace. We could have cava with breakfast if we wanted. I also enjoyed the speciality restaurants although not everyone did.
Outside the hotel everything seems to be quite clean. The promenade and the beach were lovely although we didn't spend much time on the beach because I think we happened to pick the most windy week ever.
We ventured out to the english bar which I personally didn't rate however I am not particularly into football or rugby. We went because I wanted a pint of fosters but the only beer they had was Moroccan, same as the hotel, and it was about £4.00 a pint.
Overall though the hotel, resort and holiday were brilliant. I can't really fault this hotel and the staff were lovely. I actually joined in some activities such as boules and darts which I have never done before and it was good fun.
I think I will definitely be going again, to the Palace if possible however I think the price might be going up so maybe I will try one of the other Riu hotels.
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