We were really impressed with the Riu Tikida Palace.
From the moment you walk through the front doors, you are presented with a vast reception area that takes your breath away. There are loads of comfy sofas, chairs and sculptures set in a room around the size of three football pitches. With impressive architecture, lighting and water features it really was jaw dropping.
After a somewhat chaotic checkin experience, we were directed to our room (2099). We had a view onto a wall and neighbouring street but this didn’t really bother us as we never pay extra for the view as we would rather have a quality room. I can confirm that the Tikida Palace doesn’t dissapoint. We had a large balcony with two comfy chairs and a table. This led into a living area with a dining table, two chairs and a sofa. There then followed a raised bed area with two (very hard) twin beds, side tables and sideboard with TV. There were two wardrobes with ample storage and hangers for around a weeks worth of clothes but significiantly no drawers. Again this didn’t cause any bother as we were able to use the shelving. The mini bar is free and contains several large bottles of water, soft drinks and beer; this is restocked every two days. You cannot drink the tap water by the way!! The bathroom had twin sinks with mixer taps, a large bath with monsoon shower over and seperate room for WC and biddet. I am informed that the hairdryer provided was more than adequate so you can save on luggage and leave yours at home. The whole room was spotless with ample clean soft towels and bed linen. My only critisism was the lack of lotions and potions you expect in a five star hotel as well as the lack of English speaking TV channels. A tip for future guests would be to leave your shower gels at home as the one provided is superb.
Food in the main restaurant was of the highest ‘buffet’ quality that we have experienced. You are spoilt for choice at breakfast. I cannot think of anything that was missing. The freshly made bread and omeletts were to die for! Lunch is served at the beachside restaurant. They provide great salad choices alongside freshly cooked fish and meat dishes. They also provide burgers and pizzas for those that way inclined. Evening meals are again of the highest quality with fantastic soups to salads and around a dozen choices for mains and even more for desert. With so much choice, it’s no wonder that I put on half a stone! We tried both speciality restaurants but weren’t overly impressed. The rooms had amazing decor and it made a change to be waited on but the food wasn’t on par with the main restaurant. The bars are great but I did not like the fact that they allow smoking inside I also thought they could do with more cocktail choice however all of the wines we tried were great as was the beer that went well with a slice of lime.
The pool area is amazing. The gardens are still bedding in but you can see that in a few weeks that they wil be stunning. There are two pools. One is slightly heated; the other is like the North Atlantic! Both could do with a thoroughly good clean as there was a lot of sand and stones on the floor. The Jacuzzi could do with a few more jets but it was still nice to sit in. As others have written, the sunbeds are extrordinarlily comfy. There are also loads of other little sofa areas with large pillows and beds as well as Balinese style fourposter beds. Make sure you tip the pool attendants on day one and they will ensure you get the same beds all week. We never tried the beach but could see that there were ample beds and brollies. The beach was also imaculately clean and enourmous in size. I used the gym everyday and found the choice and quality of equipment to be more than adequate.
The strongest aspect of this hotel is by far and away the staff. Without exception they are immaculately turned out, polite and friendly. None expect or seek out tips but they are that good you feel compelled to give them money. We changed up a load of 20 Dirham notes (around £1.50) and handed them out discreetly. In return the staff gave us a quality of service that I have honestly never received before. They were absolutley fantastic and a reall assett to the hotel whether that be security guards, gardeners, cleaners or waiters.
My only grumble stems with other guests. This hotel is family freindly; indeed the staff were amazing with children. However I really wish that more effort could be made to keep adults away from screaming kids or vice versa. Having unsupervised children handling food and running riot around the pool was more than annoying. In fairness, the parents weren’t much better. The hotel could easily achieve this by having an adult’s only or quiet pool alongside seperate areas in the restaurant. I really didn’t think that the hotel suited children. The quality, ambience and facilities really suit the adult client.
Nevertheless, despite what may seem critical. This hotel is outstanding and can only get better once the hammam, spa and hairdressers open up in a few weeks. We would certainly love to return in a year or two just to see if you can improve on such perfection. I cannot rate this hotel highly enough. Also, a special thankyou to the Thomsons rep Moez who again is an asset and couldn’t have helped us more if he tried.
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