We visited this hotel last year as a couple and this year returned as a family with older teenagers. We arranged our stay with the hotel directly and were met at Agadir airport by a car arranged by the hotel. Check in was simple and were soon occupying 3 rooms on the first floor with ocean views. These were very quiet with a pleasant breeze looking away from the main town of Agadir.
Buffet breakfasts were as good as last time but sometimes it wasn't so easy to find some items. It was only after the third day we found the daily selection of smoothies!
The pool area was perfectly clean at all times - both in and out of the water. The staff had genuine pride at keeping their section of the hotel clean. Service was attentive but not intrusive and drinks and food served promptly.
The spa was used by all 5 in our family at different times. They are very keen to please but on a couple of occasions there was a communication breakdown regarding the types of treatment due to language. My poor French probably but it was soon sorted out.
We used the concierge service to book a quad biking excurson. Note it is 'Le Quad' not 'quad bikes' otherwise you will end up with four bicycles, as we did! Once remedied, we went to a nearby beach where the quads were well maintained and the excursion took us along the beach, through the dunes and up into the Atlas mountains. It was a really good trip, particluarly as we did not know what to expect.
I am unsure about a previous comment about the evening buffet. We had the chnace to eat out each night but all the family preferred the choices offered in the hotel. The area was hygienically clean, staff very careful with cooking and serving and a wide range of local and international foods available each day. The younger ones in our group also had oysters for the first time one night but not sure they were to their liking. We however thought them excellent.
The manager and his senior staff were visble throughout our stay and were interested in our experiences. A couple of thing we noted to them were immediately rectified. It was apparent they were striving for the highest standards possible.
We enjoyed our time there and hope to return soon.
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