From the moment we walked in to the "scented" lobby, to the time we left, we really felt we were in a very upmarket hotel. So much so, that our clothes were really not suitable!!
From check in (hot towels, mint tea) to our room (moroccan treats, bottle of red wine, complimentary soft drinks) to the bathroom (hot towel rail, great magnifying mirror, L'Occitane products, soft towelling robes, coloured lit rainfall shower etc.) and the bed (comfortable) we really enjoyed our stay here.
Yes, breakfast was a bit hit and miss, but you're on holidays so you really are not under pressure for time, and the variety of food on offer was always good. I think it depended on what section you sat for breakfast, but when we were nearer the food end, we had full/better service than when we were seated nearer the entrance. Small things like napkins and cutlery missing were irksome, but nothing that if you got up and went to another table, you could get yourself.
The hotel is far away from the main "strip", but this makes for a very pleasant stroll along the seafront or the promenade home, in the evenings.
We only ate breakfast here so I can't comment on dinner etc. but the restaurant looked extremely upmarket - and as I said, we didn't have suitable attire.
The bar was strange - lots of curtained off areas, that would make it difficult to see if there was anyone else there at all - more like an airline lounge with curtains, than a bar I think.
Staff seem to speak French most, if not all of the time, and while I have very good French my husband doesn't, so he really found it hard to order a coffee or even water. When they saw he was not understanding what he said, they would speak English, but it took a while for staff to understand that this was needed rather than optional. Also, in the spa the staff really struggled with English, and I struggled with French words for beauty treatments, so that could be improved upon.
Worth a trip once in your life though!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa Sea & Spa.
I was very pleased to read that you particularly enjoyed the check in and the comfort of the room.
Thank you for recommending our hotel on Tripadvisor, on behalf of the entire team I look forward to welcoming you back in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.