My wife and I have had the pleasure of staying 10 days at the Sofitel Thallasso Spa in Agadir. We already had high hopes from reading earlier reports on Trip Advisor and we were not disappointed.
The hotel was opened earlier in 2012 and the buildings and fittings remain in a pristine condition. The hotel and grounds were superb but what really made this holiday special was the staff. From the reception staff onward, everyone was there to help you and couldn’t do enough for you. If for some reason they were unable to assist directly, they immediately went to get another member who could. They all were genuinely proud of their hotel and were truly ambassadors for it. The pool butlers worked non-stop throughout the heat of the day to assist everyone at the pool side. In particular, young Abdulhadir was always available to assist and with his perfect self-taught English. Management staff was always in evidence, not just observing but assisting and guiding where things needed to be done. They all checked with guests to ensure that there stay was perfect.
We used the buffet of most evenings as the variety and quality of the food was so good, we felt it unnecessary to go elsewhere. A special mention must be made of the patisserie which would have graced any London or Parisian shop! Light snacks and fresh fruit plates were available at the poolside. L’Atlantique restaurant served predominately fish dishes at lunchtime and we enjoyed the fish of the day platter on the occasion we tried it. Adjacent to the buffet is the a la carte restaurant, which always seemed under-filled. We ate there as a special celebration evening and were not disappointed. The Moroccan slow cooked lamb was amazing as were the pineapple in ravioli parcels, light and delicate. The cost was slightly more than the buffet but no unreasonable.
We used the Thallsasso Spa for a Hamman massage with black mud –quite an experience and we came away very refreshed. However, this should not be undertaken if you have any evidence of sunburn!
Suffice it say, we are looking forward to returning to this hotel next year, and this time we will bring friends with us! Thank you to all the staff of the hotel who made our holiday so good.