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“Pool Out of Service” 3 of 5 stars
Review of Super 8 Ankeny/Des Moines

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Super 8 Ankeny/Des Moines
2.0 of 5 Motel   |   206 SE Delaware Avenue, I-35 Exit 92, Ankeny, IA 50023   |  
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Ranked #13 of 13 Hotels in Ankeny
Reeds Spring
Level Contributor
7 reviews
“Pool Out of Service”
3 of 5 stars Reviewed April 3, 2013

Very disappointed that the pool was not in service, due to a chemical problem. We booked this motel mainly for the location and the pool, so not a happy experience.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

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179 reviews from our community

Traveler rating
    10
    18
    39
    43
    69
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85
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Des Moines, Iowa
1 review
1 of 5 stars Reviewed February 19, 2013

Dried snot on the wall. Pubic hair on the bed sheets (which had obviously not been changed after last guest). Strange odors which vary depending on which part of the building you're in. Someone else's food left in the refrigerator. Staff was a mixed bag. Some are very polite, some downright rude. My wife observed one of the front desk staff smoking in the (indoor) pool area.

But that's just for starters. I've stayed here a few times, in 3 different rooms. All 3 had bedbugs. The incredibly rude manager claims they don't have bedbugs. The large red welts on my my arm say otherwise. The actual bedbugs we found say otherwise.

To top it all off, they refused to honor a confirmed and PREPAID reservation, saying that I would have to pay a higher rate if I wanted to stay there.

Sorry, but I might have been willing to tolerate these conditions (holding out hope for a bug-free room) at the super low rate I was getting, but not after they tried to bump me up to $65 a night. This hotel is simply not in that league. There are rooms be be found in Des Moines for less money that are FAR, FAR nicer and don't suffer from a bedbug infestation.

This place might have been worth taking a chance on at the $21 per night rate that they were advertising, but I assure you, that is ALL that a room here is worth, and that's only if you're willing to roll the dice on the bedbugs. Now that they're trying to charge the same rates as much nicer places, there is no sane reason to even consider staying here.

Room Tip: Don't get suckered in by an attractive advertised rate at this hotel. Once you get there, they...
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  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Iowa
1 review
1 of 5 stars Reviewed February 17, 2013

We stayed here for two nights. We will never stay here again! First, our rooms all got mixed up. The lady at the desk was the rudest, most unprofessional person I have ever dealt with. There were no pool towels, even though at the time there were no other kids in the pool, there was very little lighting in the pool room & they couldn't use the hot tub. The bottom half of our bathroom door wouldn't shut unless you pushed it super hard. Our blankets had burn holes in them. It smelled like smoke. Cold draft comes in from the air conditioning/heating unit. The exercise room was a little hallway-like with two pieces of equipement. Our shower curtain had mold on the bottom of it. We couldn't even get an extra pillow. We were constantly having to get new key cards, because they would just quit working. Another family in our party couldn't get any key cards to work after they had already placed all their things in the room, they were locked out from about 8 on Friday night to 10 on Saturday morning. And they acted like it was the families fault. I highly advise not staying here.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Super 8 Ankeny/Des Moines

Address: 206 SE Delaware Avenue, I-35 Exit 92, Ankeny, IA 50023
Phone Number:
Location: United States > Iowa > Ankeny
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 13 Hotels in Ankeny
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Ankeny/Des Moines 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Super 8 Ankeny
Super Eight Ankeny
Ankeny Super 8
Ankeny Super Eight

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