We were INCREDIBLY disappointed in this hotel! The information doesn't tell you that the pool is only 3 ft deep in the deepest part. Plus, it was cold and smelled like pee! The courtyard around it was beautiful but the pool was a disaster!! We also tried to call the front desk to get more towels and blankets(only three towels in the room) and it rang busy the entire time of our stay. We walked down and received no explanation as to why it always ran busy. We had hair in our bathroom sink and found a child's toy by one of the beds. One towel had a gross something on it and our blankets had stains. The entire hotel smelled of smoke. We were in a non-smoking room so our room was okay but the halls were awful! The deadbolt in our room didn't work. Another room was actually TRAPPED in their room because the lock wouldn't allow them to open the door. A manager had to drive from an hour away and then used a CROW Bar to get the door opened. Good thing there was no fire. The breakfast was nice and the front desk was very friendly but this hotel is not maintained at all and the cleaning staff needs all kinds of help!! Never again! Oh, and we paid a premium for the room-it was $129.00 per night!!!!! We have stayed in $80/rooms that were MUCH better than this!
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- Also Known As:
- Quality Inn Ames
- Ames Quality Inn
- Quality Inn & Suites Starlite Ames, Iowa