I recently travled to Ames, Iowa for a college tour with my daughter. I am a former Best Western Employee and I know what is expected of this hotel chain so I choose to stay at Best Western. The hotel was conveniently located off highway & near Iowa State University. Hotel had a very attractive lobby. Room was very clean and all we needed. Staff was friendly but the front desk staff needs a bit more education on what there is to do in area and how to get there. They were all friendly but had no idea how to answer questions as to what or where there was to do in the area. If my daughter is accepted at Iowa State - I will become a regular at this hotel.