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“A Fine Hotel” 4 of 5 stars
Review of BEST WESTERN PLUS University Park Inn & Suites

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BEST WESTERN PLUS University Park Inn & Suites
2.5 of 5 Hotel   |   2500 University Blvd., Ames, IA 50010   |  
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Special Offer
1,000 bonus reward points
Ranked #2 of 19 Hotels in Ames
Certificate of Excellence
Holliston
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A Fine Hotel”
4 of 5 stars Reviewed April 23, 2012

This hotel was clean and comfortable, and the price was right. The staff was very courteous. The pool and jacuzzi were very nice -- our 4 year-old loved it. Breakfast was okay, about what you'd expect at a BW. I recommend this BW if your staying in or just passing through Ames.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWUniversityPark, Guest Relations Manager at BEST WESTERN PLUS University Park Inn & Suites, responded to this review, April 25, 2012
Thank you for your feedback. We are glad your 4 year-old enjoyed the pool! Please come visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
    112
    71
    18
    4
    0
See reviews for
95
20
10
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Level Contributor
45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed April 21, 2012

Absolutely fantastic experience - pet friendly, nice location, book the presidential suite on the first floor (keep in mind they do not have an elevator for 2nd floor rooms) and you'll have the best night's sleep. Totally worth the price, great value, professional staff and better-than-average breakfast. Kudos to the management - you do it right.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWUniversityPark, Guest Relations Manager at BEST WESTERN PLUS University Park Inn & Suites, responded to this review, April 23, 2012
Thank you for taking the time to review our hotel and we hope you enjoyed VEISHEA if that is why you were visiting Ames. I'm glad you enjoyed the suite and thank you for the feedback on our complimentary breakfast. Please come stay with us again next time you are in Ames!
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Illinois
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 16, 2012

We found that this hotel is a very clean and comfortable and quiet place to stay when we come to Ames to visit with family. It is also pet friendly which is important to us because we always travel with our dog. It is also easy access to the interstate! The hotel has a really nice hot breakfast with many item's to choose from. Staff is really friendly!

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWUniversityPark, Guest Relations Manager at BEST WESTERN PLUS University Park Inn & Suites, responded to this review, April 5, 2012
Thank you for staying with us and for your feedback! We hope to see you again soon!

Tim
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Gurgaon
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed October 23, 2011

I stayed at the Best Western last week because no other hotel was available during my stay in Ames for that period. Today I switched hotels (because other hotels became available) - and I am happy that I did, because my hotel now is much better.

Problems:
1. Dead spider on my bed (next to my pillow) when I woke up the first morning.
2. Third day, a big insect next to the bed.
3. The breakfast is so-so (but, that is to be expected I guess at a hotel such as this).
4. The water pressure in the shower left a lot to be desired.
5. Generally very noisy overall.
6. The property had a run-down look about it (there was a piece of wood broken in my room door).

Things which were fine:
1. Quick check-in.
2. Courteous employees.

I would look at other hotels before settling on this one.

Room Tip: Don't get a room near the vending machines. Nor near the pool area.
See more room tips
  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWUniversityPark, Guest Relations Manager at BEST WESTERN PLUS University Park Inn & Suites, responded to this review, June 20, 2013
Thank you for taking the time to review us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BRENHAM
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed October 17, 2011

We visited for two nights during our football weekend in the town. Very convenient off the freeway and within walking distance to the stadium - you cannot see the stadium but it is that close 10-15 minute walk. The actual campus is a short drive. The king room was comfortable, clean with a sofa and mini refrigerator and sink area. The breakfast was great with lots to chose from - cereal, rolls, waffles, etc. Staff very helpful and friendly. Hickory Park BBQ nice place to eat.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWUniversityPark, Guest Relations Manager at BEST WESTERN PLUS University Park Inn & Suites, responded to this review, April 5, 2012
Thank you for choosing to stay with us during your visit to Ames. Your feedback is appreciated and We hope you enjoyed the football game and when you return to Ames please give us a call!

Tim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calumet, Oklahoma
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 4, 2011

It's not as close to campus as it seems it would be with a name like "University Park," but it's one of the closest ones in town. The rooms are reasonably well appointed and have very nice beds...and these goofy clocks on the wall that have no hands (just a clock face). The customer service was exceptional, and I was greeted by professionals when I walked in. They can certainly expect to see me back there soon.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWUniversityPark, Guest Relations Manager at BEST WESTERN PLUS University Park Inn & Suites, responded to this review, June 20, 2013
Thank you for taking the time to leave a review. We enjoy our proximity to Iowa State University and are glad you found this convenient. Please contact us when you need a place to stay in the future. Thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 9, 2011

My wife and I recently stayed one night while in Ames for our daughter's orientation to Iowa State University. Our room was spacious and clean including the bathroom. The bed was very comfortable along with the pillows. The TV was not a flat screen but the picture was crisp with many cable channels to view.The hot breakfast in the morning inlcuded eggs, make your own waffles. Cold cereal was also available. The front desk was fast and friendly and even did not ask for a credit card to have on file with the Expedia reservation. There is a business center and exercise room which we did not use. The location is great for a football game or campus visit. The Best Western is a simple, no frills hotel and highly recommended.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN PLUS University Park Inn & Suites

Address: 2500 University Blvd., Ames, IA 50010
Phone Number:
Location: United States > Iowa > Ames
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Ames
#3 Business Hotel in Ames
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS University Park Inn & Suites 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Choose this pet-friendly Ames, Iowa hotel located close to the Coldwater Golf Course, Iowa State University and the Ames Municipal Airport.Welcome to the BEST WESTERN PLUS University Park Inn & Suites, a full-service hotel located just minutes away from the Iowa State University in Ames, Iowa. This Ames hotel offers convenient access to the Iowa State Center, home to sporting events and concerts as well as the Iowa State University Research Park.The BEST WESTERN PLUS University Park Inn & Suites offers 87 spaciously-appointed guest rooms and suites, each equipped with a refrigerator, cable satellite television and free high-speed Internet access. Guests will wake each morning to a complimentary full breakfast. This Iowa hotel also features an indoor heated swimming pool and hot tub, fitness center, 24 hour business center and meeting facilities. Pets are welcome!Guests staying at the BEST WESTERN PLUS University Park Inn & Suites will be close to the Reiman Gardens, the Boone Scenic Valley Railroad and the North Grand Mall. Business travelers will appreciate the proximity to the Iowa Department of Transportation, the United States Department of Agriculture Disease Lab, 3M®, Sauer Danfoss and the Ag Information Center.For superior customer service and a convenient location in Ames, Iowa make a reservation today at the BEST WESTERN PLUS University Park Inn & Suites! ... more   less 
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Also Known As:
Best Western Ames
Ames Best Western
BEST WESTERN PLUS University Park Inn & Suites Ames, Iowa

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