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“Will not stay there again” 2 of 5 stars
Review of AmericInn Ames

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AmericInn Ames
2507 SE 16th Street, Ames, IA 50010   |  
Hotel amenities
Ranked #3 of 18 Hotels in Ames
1 review
“Will not stay there again”
2 of 5 stars Reviewed May 20, 2013 via mobile

Checked in my suite for my wedding anniversary n there was a plate of old stinky food in the mini fridge,spiders in the tub and to top it off that got me upset the fireplace did not work and that was not mentioned when I made the reservation for me n my husband. I could have saved money if I just wanted a room with a hot tub without the fireplace.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
Thank you for taking the time to write a review, and for bringing these issues to our attention. We would like to inform you that this hotel is under new management, and that we have been undergoing many changes and updates. Our housekeeping staff goes through extensive training, so the issues you experienced will no longer slip through the cracks or be allowed to happen.

We hope you will accept our apologizies and that you may even give us another try in the future.
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144 reviews from our community

Traveler rating
    79
    30
    18
    11
    6
See reviews for
72
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Metamora, Illinois
1 review
4 of 5 stars Reviewed May 14, 2013

I was very pleased with my most recent stay at the Americinn in Ames. I had made reservations on line back in August of the previous year and did so early for my daughter's graduation from Iowa State University. I knew the hotels would be filled to the brim and that is the reason for reserving early. Enroute to Iowa I had an issue with Priceline and it appeared my reservation got cancelled out. I was unable to contact an actual person from Priceline but immediately called Americinn and spoke with Stacey who turned out to be my guardian angel for the weekend. From what she could tell I still had a reservation and then received a fax from Priceline which was very confusing. She assured me she would talk to her manager and give me a call back. To make a long story short I did receive a call back and I was able to keep my one night stay at the hotel. Stacey in my eyes went above and beyond on making sure I still had a room and from what I can tell had been in contact with an actual person at Priceline. The following day I asked if i could do a late checkout, just needing an additional hour because we were not sure how long graduation would last. The staff was very courteous and allowed us the extra hour that we needed. We were so grateful that we were able to make it through graduation and then back to the hotel to change before making the 5 hour trip back to our home. Everyone was very helpful and courteous that we made contact with and what initially seemed like a disaster turned out fine in the long run. Thanks for everything. Julie

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
Dear Julie,

Thank you for sharing your experience with your stay at AmericInn in Ames. We are so happy that everything worked out, and that we were able to play a part in making your graduation weekend so wonderful!

We have an amazing staff who are always glad to help out. We pride ourselves on outcomes like yours and we hope you will be able to come back and see us soon!

Thanks!
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Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 3, 2013

I was very pleased with my stay at the AmericInn of Ames. The staff was so friendly and helpful. They gave me great directions and small talk during check in. Rooms could be updated, beds weren't the most comfortable, but hey, it worked. Overall great product! I'd defintely return. Thanks for the great experience, Ames AmericInn team :)

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
We are pleased that you enjoyed your stay with us! We want to let you know that this hotel has been undergoing many changes and upgrades, including new beds. We hope you make it back to see us in Ames soon!
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Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 3, 2013

I travel for a living and needed to come to Ames for Iowa state visit for my daughter - I loved the night staff, he was great and friendly...it's always very easy to check in and they always accommodate what I need

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
Thanks for your wonderful review! We appreciate your kind words and look forward to your next stay when you are in Ames!
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Waterloo, Iowa
1 review
5 of 5 stars Reviewed May 3, 2013

Stayed here for a weekend trip. Good location near Iowa State University and convenient for coming off of the highway. The staff was personable and helpful with my needs. I would definitely stay here again.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
Dear Kori,

We are so happy to read your great review! And we would be happy to have you come see us again the next time you are in Ames!

Thanks!
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Allison, Iowa
1 review
5 of 5 stars Reviewed April 11, 2013

I enjoyed staying at the AmericInn in Ames which was close to Iowa State University where I attended a conference. Staff was friendly and accommodating. The complimentary breakfast was an added plus and was adequate. The room was clean and comfortable.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
Thank you for staying with us while you attended a conference in Ames! So glad that everything went so well for you...please keep us in mind the next time you visit ISU!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 5, 2013

I have enjoyed staying at the AmericInn. The location provides easy access to the Iowa State University campus. Hotel staff was very friendly, everything was clean, with a number of amenities, including room refrigerator. The internet access was reliable. Would stay here again for business!

Room Tip: I'd preferred the second floor rooms.
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
Thank you for your wonderful review! We are so happy that you enjoyed your stay!
The next time you make a reservation, please request a second floor room and we will make sure to accomodate you.

We look forward to seeing you again the next time you visit Ames!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AmericInn Ames

Address: 2507 SE 16th Street, Ames, IA 50010
Location: United States > Iowa > Ames
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Ames
#2 Business Hotel in Ames
#4 Family Hotel in Ames
Price Range (Based on Average Rates): $
Number of rooms: 66
Official Description (provided by the hotel):
Welcome to AmericInn Ames, Iowa the ideal place to stay whether traveling for business or pleasure. Our staff would love the opportunity to serve your lodging needs in our comfortable, conveniently located hotel in Ames, home of the Iowa State University Cyclones. We welcome every guest with a warm smile, great service, an inviting, indoor pool, free, hot, home-style AmericInn Perk breakfast and a quiet night’s sleep! Relax in our spacious lobby with cozy brick fireplace. We offer a variety of room types ranging from two-queen beds to a comfortable single king bed. We also have a variety of one or two room suites featuring a whirlpool and fireplace.The AmericInn Ames is conveniently located near all the attractions and excitement in the area and is sure to be the perfect fit for you and your family. ... more   less 
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Also Known As:
Americinn Hotel Ames
AmericInn Ames Iowa

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