I was very pleased with my most recent stay at the Americinn in Ames. I had made reservations on line back in August of the previous year and did so early for my daughter's graduation from Iowa State University. I knew the hotels would be filled to the brim and that is the reason for reserving early. Enroute to Iowa I had an issue with Priceline and it appeared my reservation got cancelled out. I was unable to contact an actual person from Priceline but immediately called Americinn and spoke with Stacey who turned out to be my guardian angel for the weekend. From what she could tell I still had a reservation and then received a fax from Priceline which was very confusing. She assured me she would talk to her manager and give me a call back. To make a long story short I did receive a call back and I was able to keep my one night stay at the hotel. Stacey in my eyes went above and beyond on making sure I still had a room and from what I can tell had been in contact with an actual person at Priceline. The following day I asked if i could do a late checkout, just needing an additional hour because we were not sure how long graduation would last. The staff was very courteous and allowed us the extra hour that we needed. We were so grateful that we were able to make it through graduation and then back to the hotel to change before making the 5 hour trip back to our home. Everyone was very helpful and courteous that we made contact with and what initially seemed like a disaster turned out fine in the long run. Thanks for everything. Julie
- Also Known As:
- Americinn Hotel Ames
- AmericInn Ames Iowa
- Official Description (provided by the hotel):
- Welcome to AmericInn Ames, Iowa the ideal place to stay whether traveling for business or pleasure. Our staff would love the opportunity to serve your lodging needs in our comfortable, conveniently located hotel in Ames, home of the Iowa State University Cyclones. We welcome every guest with a warm smile, great service, an inviting, indoor pool, free, hot, home-style AmericInn Perk breakfast and a quiet night’s sleep! Relax in our spacious lobby with cozy brick fireplace. We offer a variety of room types ranging from two-queen beds to a comfortable single king bed. We also have a variety of one or two room suites featuring a whirlpool and fireplace.The AmericInn Ames is conveniently located near all the attractions and excitement in the area and is sure to be the perfect fit for you and your family. ... more less
- Reservation Options:
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