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“Reasonable Price, Clean and nice.” 4 of 5 stars
Review of BEST WESTERN PLUS Altoona Inn

BEST WESTERN PLUS Altoona Inn
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BEST WESTERN PLUS Altoona Inn
2.5 of 5 Hotel   |   300 34th Ave NW, Altoona, IA 50009 (Formerly Heartland Inn)   |  
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1,000 bonus reward points
Ranked #2 of 7 Hotels in Altoona
Certificate of Excellence
GreenLeadersBronze level
Friendswood, Texas
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Reasonable Price, Clean and nice.”
4 of 5 stars Reviewed January 28, 2009

Check in was pleasant; clean staff and very polite. Hotel entrance and appearance was impressive for a smaller chain hotel.

I reserved and was given the ‘King Suite’ on the second floor. Upon entry the room smelled clean, no weird odor like other hotels I have been in. The room appearance was clean with nothing out of place. The TV was very dated and I can only hope that they replace the 19” Tube color television very soon.

The furnishings in the room are a bit worn and do have the ‘dated’ look. The furnishings were clean and did not appear damaged, but were definitely older in style and look. The room has wall paper that was of a cream color that was not bad with a horse’s border at the top. There are a few 4 horses photos hanging on the wall, so I am assuming this is the ‘Horse Suite.’ Room has a small refrigerator and coffee maker.

The desk that is in the room is nice, however is a bit impracticable. The desk is placed in a located that does not allow reasonable lighting to do any real paperwork; you are sitting in the dark. They need to put a desk light on the desk- but they can’t do that either, because there is not an electrical outlet within reach of the desk for 12 feet in either direction. Forget about sitting at the desk to set up your computer and do some work, you will be sitting on the couch or the bed to obtain the access to the outlet.

The bathroom was very clean with an excellent amount of towels, wash cloths and the typical toiletries. The nozzle in the bathroom is broken, meaning that you are not able to actually aim it at a specific point when you shower. The nozzle just goes where it desires when the water is pouring out of it- another thing that needs to be repaired.

I was here on a Wednesday afternoon/night. I was pleasantly surprised to find out that they serve a meal during Wednesday evenings. The meal was nothing exciting, but it was a meal non-the less. My meal was pasta with red sauce and grated cheese. Breadsticks were warm and also served garlic on it. Cold ice tea and juice was also available. Like I said, this was not Olive Garden, but it did save me money and a trip from having to go out again. Kudos to them for the meal.

Overall, I will rate this hotel 3 out of 5 stars. With some of the improvements that I have mentioned in this review, if attention is given I would provide a higher rating.

  • Liked — Close to my meeting area
  • Disliked — no pool, sauna. Rooms need electrical upgrades to accomadate better lighting
  • Stayed January 2009, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
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167 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Story City, Iowa
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 24, 2006

We wanted to plan an overnight stay in Altoona for my daughter's 17th B-day and needed a motel close to Adventureland. There isn't much to choose from in Altoona, but if you want something priced decently and don't want to pay over 100.00 a night just for a fancy pool, this is the motel for you.
I didn't pick the best weekend, Odyssey of the Mind was in Central Iowa, so the motel was over run with kids, but with the excellent staff, that only made a difference when wanting to use the pool, (which just isn't big enough for more than 6 people).
Check in went smoothly, (cookies available as desk, yummy), and the room, though it wasn't fancy, was very clean and comfortable.
All staff members were great! Friendly and very service oriented.
At breakfast, items were continually stocked, and the variety offered made for a good breakfast no matter what your food of choice may be.
I would definately stay again.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed July 7, 2006

The staff was just awesome - very friendly & helpful with everything. When we were tired after our visit to Adventureland, it was so nice to pull out of the Exit of Adventureland right into the entrance of the hotel. For breakfast we had a choice of cereal, belgain waffles, toast, bagels, donuts, fruit, biscuits with sausage gravy, coffee, milk, & juices. The hottub was very relaxing & the kids loved the pool.

Even though I never knew what time the Night time snacks happened, we were never told what time those were taking place (may have still been at Adventureland if they made some announcement or whatever).

But I would DEFINITELY recommend this place to all travelers & visitors!!!!

Good Job Heartland Inn & it's employees at the Altoona, IA location!!!

  • Stayed July 2006
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
4 of 5 stars Reviewed December 1, 2004

Was impressed with the hotel. Would recommend to anyone staying in the Altoona, IA area.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Altoona Inn

Address: 300 34th Ave NW, Altoona, IA 50009 (Formerly Heartland Inn)
Phone Number:
Location: United States > Iowa > Altoona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Altoona
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Altoona Inn 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Altoona Hotel Altoona
Heartland Hotel Altoona
BEST WESTERN PLUS Altoona Inn Iowa

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