We picked this hotel to stay at for the weekend because my daughter had a softball tourney near by. The reviews looked good and it had a pool that we knew we would be enjoying after a long day at the park. We checked in and went to check out the pool/workout room and our room before unpacking. Much to our disappointment the pool was shut down and the workout room was as well. We decided to head upstairs and check the room out. It was nice and big the bathroom was clean and everything else looked decent, until we got to the bed. We pulled back the covers and noticed a huge dark stain on the sheets. I have no idea what it was, but it was gross! Then we looked at both duvet covers and they were absolutly drity with tons of stains. Needless to say, it was time to check out as quickly as we checked in! The lady at the desk was very nice and apoligized, but we decided this was not where we wanted to stay. She said the workout room has been down for 2 weeks and the pool would be closed for an undetermined amount of time. We booked on points since we travel alot, so it was a little tricky to cancel our stay, but we finally got it taken care of after being on the phone for 40 min. with customer relations. 15 min. of that time because we got hung up on after waiting the first time. I do not recommend this hotel! We ended up staying across the street at a very nice Holiday Inn Express, along with the rest of the families that were traveling with us and had booked the same hotel.
- Official Description (provided by the hotel):
- Comfort Suites Auburn is a 100% smoke free, all suites facility featuring refrigerators, microwaves, and sofa sleepers in the majority of our rooms. We also offer a free deluxe continental breakfast, as well as high speed internet access throughout the hotel. ... more less
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- Also Known As:
- Auburn Comfort Suites