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“Day crew flaws corrected by the night crew.” 4 of 5 stars
Review of Super 8

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Super 8
2.0 of 5 Motel   |   2215 E 59th St, Anderson, IN 46013 (Formerly Red Carpet Inn)   |  
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Ranked #6 of 13 Hotels in Anderson
Indianapolis, Indiana
1 review
“Day crew flaws corrected by the night crew.”
4 of 5 stars Reviewed November 11, 2013

My boyfriend and I arrived at the hotel about 11am to find out that none of the first floor rooms were clean yet. The woman at the counter told us it would be about 3pm before we could get into a ground floor room. When we asked about upgrading to a jacuzzi room she couldn't even get the price right. We left for a bit and got back about 4pm to find the first floor was STILL not cleaned. When we requested a refund to go someplace else, she offered us the room across the hall from where we were originally assigned. It was identically to our original room and had apparently been empty all day! We agreed to take the room. Come evening time, we were greeted in the lobby by the desk guy that had relieved her. I think his name was Ramy. He was very polite, friendly and went out of his way to make sure we were happy with everything. Also he was very efficient because we saw him prepping cups, napkins, etc for breakfast even though he was night shift and there was someone else there in the morning. The woman that checked us in seemed more interested in the phone than helping customers and even disappeared at one point. If you have one curteous employee then I don't expect us to be back in a super 8. We couldn't even get decent check in service when we were thinking about upgrading!

  • Stayed November 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romi P, General Manager at Super 8, responded to this review, November 22, 2013
Thank you for your review. I apologize for not have your room ready sooner. Due to a busy weekend, some rooms took a little longer to get ready. We hope to accommodate you again in a more timely manner. Our new renovation and breakfast upgrade is underway, we hope to see you again. Thank you and have a super day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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173 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Additional Information about Super 8

Address: 2215 E 59th St, Anderson, IN 46013 (Formerly Red Carpet Inn)
Phone Number:
Location: United States > Indiana > Anderson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Anderson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 2*
Number of rooms: 60
Official Description (provided by the hotel):
Newly Renovated Hotel. Come experience a comfortable stay at the Super 8 Anderson. Close to all entertainment and attractions. Easy access to I-69. Complimentary Breakfast, WiFi, Business Center. Relax in our Indoor Heated Pool. Hot Tub Suites Available. Extended Stay Available. Fridge/Microwave in all rooms. Shuttle to Hoosier Park Racing & Casino. ... more   less 
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Also Known As:
Red Carpet Inn Anderson
Anderson Red Carpet Inn

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