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“Good place - but no where near Naperville” 4 of 5 stars
Review of Candlewood Suites Aurora - Naperville

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Candlewood Suites Aurora - Naperville
2.0 of 5 Hotel   |   2625 West Sullivan Rd, Aurora, IL 60506   |  
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Ranked #5 of 8 hotels in Aurora
Chiang Mai, Thailand
Top Contributor
69 reviews 69 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
“Good place - but no where near Naperville”
4 of 5 stars Reviewed May 11, 2013

This candlewood was built about 2011, and is in good shape. Friendly and helpful front desk staff. It is on the far west side of Aurora (which is convenient for me, but really uses 'Naperville' inapprpriately in it's name).
As with all Candlewoods, there is no breakfast, but there is free coffee. The rooms are 'open suites', meaning the bed, lounge chair, desk and kitchen are all in 1 room (there are 4 private suites at this property where the bedroom is separated from living area by wall and door. These have an uncomfortable sleeper bed in living room).

As with most Candlewoods, the suites all come with 1 (only) queen bed. No rooms with 2 beds, or with kings.

There is no housekeeping (unless you stay 7+ nights, in which case there is weekly housekeeping). Towels are ample and dirty ones may be exchanged at front desk. Washers and dryers are free, which is nice. Bring your own detergent and you're set.
Exercise room is small, but adequate. there is an outdoor smoking area with gas BBQ grills.

All in all is a good value.

Room Tip: There are three floors. It is possible to hear people above walking, so ask for the third floor. The...
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review, May 13, 2013
Thank you for staying with us! We are glad to hear you enjoyed your stay here. Thank you for your review of our hotel and we look forward to having you stay with us again in the future.

Dia Vanadia
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50 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Saline, Michigan
1 review
5 of 5 stars Reviewed April 8, 2013

Very clean. Priced very well for extended stays.
Staff very helpfull and freindly made the stay like being at home.
full kitchen was very good
Having access to laundry was very good.
Loved going outside and seeing nature.
House cleaning did excellent job on the room.
Would recomend to my work partners.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review, April 9, 2013
Thank you very much for taking the time to fill out a review. We are thrilled to hear your stay was a good one, and hope we are turning you in to a true Candlewood patron. We here at the CandleWood Aurora/Naperville take pride in our hotel being very clean, staff being very friendly/helpful and going above and beyond our guests expectations. We hope that when your travels bring you back to the Aurora/Naperville area you select us again and we can continue to exceed your expectations.
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Aurora, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2013

What a little gem hidden off the beaten path! Nice facility, very clean and fresh with full kitchen, plush bed linens, quiet and good place to get some R&R. They do not have pool or restaurant but very close to many activities and libations. On plus side they have a fully stocked snack area and a fitness room. Fabulous find for a great price!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review, March 20, 2013
Thank you very much for taking the time to review our hotel. We are thrilled to hear your stay went as well as possible. We take great pride in going above and beyond our guests expectations and hope the next time your travels bring you to the Aurora area we get the opportunity to do so again.
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Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 8, 2013

Clean room where everything functions well. Nice and helpful staff. Great pantry with decent prices for food and such. Full kitchen in my room. For this price point, you can't do any better. Better than a regular room. Better than the normal extended stay place. They need to make more of these places!

Room Tip: I like room 208
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review, March 11, 2013
Thank you very much for taking the time to fill out a review. We are thrilled to hear your stay was a good one, and hope we are turning you in to a true Candlewood patron. We here at the CandleWood Aurora/Naperville take pride in our hotel being very clean, staff being very friendly/helpful and going above and beyond our guests expectations. We hope that when your travels bring you back to the Aurora/Naperville area you select us again and we can continue to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 19, 2013 via mobile

Based on my previous stays and this one; it has been nothing but great. Staff is very friendly and helpful. Always a warm welcome every time i came in.They are very thorough in everything they do and answering any questions I may have had. So far I have never had a problem with my stays. The rooms amenities are beyond great and useful. The cleanliness of the hotel and rooms are great along with the price. I am very pleased with all candlewood suites has to offer. You get a lot for your money.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review, February 20, 2013
Thank you very much for taking the time to fill out a review. We are thrilled to hear your stay was a good one, and hope we are turning you in to a true Candlewood patron. We here at the CandleWood Aurora/Naperville take pride in our hotel being very clean, staff being very friendly/helpful and going above and beyond our guests expectations. We hope that when your travels bring you back to the Aurora/Naperville area you select us again and we can continue to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muskego, Wisconsin
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 6, 2013

This hotel is further from everything than the Holday inn, not by a lot, but just enough that its not walkable to restaurants.

No hotel bar/restuarant.

My room smelled like stale penuts.

They didn't come between days I was staying there but did come the last day, before checkout, and wouldn't let me use the restroom in my room.

  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review, February 8, 2013
Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found your room accommodations less than satisfactory. If you would have let us know during your stay we would have made every attempt to rectify your dissatisfaction. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.
Dia Vanadia
General Manager
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Atlanta
Top Contributor
160 reviews 160 reviews
59 hotel reviews
Reviews in 69 cities Reviews in 69 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed January 18, 2013

I loved this hotel. I am not a huge Candlewood patron, but was extremely pleased with my most recent stay in Naperville. The room was large and clean. The bathrooms were spotless. The shower was spacious and had great new tile rather than a set of plastic walls surrounding the tub. The kitchenette was new with modern cabinetry, a dish washer, garbage disposal, fridge and stove top. I decided to get take out one night and upon returning to my room, I found that the restaurant had failed to include any eating utensils. Sure enough, the kitchenette was fully stocked with everything anyone would need to not only eat but prepare a meal. The front desk staff went above and beyond the call of duty. They were so friendly and helpful. When I arrived to check in, they handed me a welcome back with fresh baked cookies, tooth paste, and various treats. The television was a new large flat screen with DVD player. The bed was great and I truly hated getting out of it in the morning. The only down side is that the closest restaurant is about a 10 minute drive away. The hotel is located in an executive/corporate area and there's not a convenience store of restaurant anywhere around. Overall, a great little hotel and a huge bang for the buck. I would definitely stay at this specific Candlewood Suites again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review, January 23, 2013
Thank you very much for taking the time to fill out a review. We are thrilled to hear your stay was a good one, and hope we are turning you in to a true Candlewood patron. We here at the CandleWood Aurora/Naperville take pride in our hotel being very clean, staff being very friendly/helpful and going above and beyond our guests expectations. We hope that when your travels bring you back to the Aurora/Naperville area you select us again and we can continue to exceed your expectations.

Thank You.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Candlewood Suites Aurora - Naperville

Address: 2625 West Sullivan Rd, Aurora, IL 60506
Phone Number:
Location: United States > Illinois > Aurora
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Aurora
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Aurora - Naperville 2*
Official Description (provided by the hotel):
The Candlewood Suites Aurora/Naperville, Illinois is the area s newest all suite hotel. Conveniently located adjacent to the high-tech corridor and I-88. If Aurora - Naperville is your destination for business, the hotel is located near Toyota, Hyundai, Dial Corporation and American Electric Power as well as many other Fortune 500 companies. We are also conveniently located only 45 miles from downtown Chicago and the states two major airport hubs Chicago O Hare (ORD) and Chicago Midway ( MDW) Each spacious suite has a fully equipped kitchen and free high-speed Internet access . Check email and talk on the phone at the same time. Relax in the comfortable recliner while you enjoy the CD and DVD players. Work off some stress in our fitness center or visit the Candlewood Cupboard where you can pick a variety of foods, beverages and even toiletry items.Whether your trip is for business or pleasure, embrace the Midwest and stay with the best, Candlewood Suites, Aurora - Naperville! ... more   less 
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Also Known As:
Candlewood Suites Aurora - Naperville Hotel Aurora

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