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“Good Overnight Stay” 5 of 5 stars
Review of Courtyard Chicago Arlington Heights/South

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Courtyard Chicago Arlington Heights/South
3.0 of 5 Hotel   |   100 West Algonquin Road, Arlington Heights, IL 60005   |  
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Ranked #3 of 10 Hotels in Arlington Heights
Certificate of Excellence
Derby
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Good Overnight Stay”
5 of 5 stars Reviewed May 21, 2014

Stayed one night between arriving at O'Hare and driving north into Wisconsin. It's about 10 miles from the airport.

It’s a Marriott Courtyard and that’s what it is. Comfortable seating area, bar, the staff were very pleasant and helpful, the room was large (by UK standards) and the bed very comfortable.

I didn’t use the restaurant because there is an excellent restaurant right across the road for dinner (literally, walk across the road), and a Denny’s for breakfast a little further along – also easy walking distance.

One thing to watch – if you have luggage, the only lift (elevator) is right at the far end from reception, and if your room is towards the front on the first floor you will have a bit of a walk.

A good overnight stay – can’t fault it.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review, May 31, 2014
Hello Farmer_Terry,

Thank you for sharing that wonderful tip about the elevator. Although some guests may not need elevator - for those who do, it is a best practice to request first floor or room near elevator while making a reservation. We pre block rooms early in the morning to assure that those guests who asked us for a specific room location are promptly accommodated.

Thank you for staying with us and we hope that you will stay with us again on your way back to UK!
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134 reviews from our community

Traveler rating
    52
    47
    22
    4
    9
See reviews for
34
21
8
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
rockford
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 5, 2014

We stayed here after a wedding with a bunch of other guests from the same wedding. Once the shuttle dropped us off afterwards we all were a little loud for that time of night and the manager was overly nice about letting us know we were too loud to have our group in the room, but if we wanted to continue drinking we could so in the lobby. He even went as far as carrying our booze and getting us ice! I have to admit we were probably a little obnoxious but he kept so calm with us and we really appreciated that! He is an amazing guy!!!

Room Tip: Try to get the room with the "fancy" toilet!
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  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review, May 31, 2014
Dear melon022001,

Thank you for recognizing Anthony! We purposely create an inviting after-party atmosphere to encourage our wedding guests to continue that joyful event in the lobby. That way all guests who choose to go straight to bed can enjoy good night sleep and all of us who wants to party till 5 am can keep going!!!!
P.S. Love the fancy toilet tip – did you use the fan?
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Gurgaon, India
Level Contributor
156 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed May 4, 2014

This is very nice hotel and best past is indoor swimming pool.

Great service staff.

Breakfast is more package deal rather than buffet which is good.

Second best past is pond behind the hotel and ducks in the pond. Great view in the morning around 6.00 AM.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review, May 31, 2014
Hello Vineet_Tuli,

Thank you for staying with us during your business trip. And YES those ducks are so cute – especially when mom is followed by 13 ducklings! I COUNTED THEM!
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Illinois
Level Contributor
173 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed April 27, 2014

Older but well maintained and obviously recently updated property. Quiet for being as close as it is to O'Hare as well. Very nice suite with two queen beds. Very comfortable beds. The only goofy thing was the rice cooker on the counter next to the bathroom sink. Sure took up a lot of space.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Michigan
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 11, 2014

A huge Thank you to the staff of Courtyard hotel that made our stay at this amazing hotel even more awesome.The front desk was extremely friendly and helpful, she gave us a room close to the pool for the kids to enjoy. Truly magnificent hotel and the best customer care and service I have ever found in Chicago.Though all staff is extremely courteous,polite and very keen to please or help,hotel staff seems to be much trained. I'll highly recommend to my friends and families.

Room Tip: Try and get a room near the pool if you have kids.
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review, April 13, 2014
Dear Jess C,

Thank you for posting that great picture taken on the pool! It really shows how much fun you guys had!!!
For summer I will get some flooding noodles. Please visit us again – and have pool noodle WAR!
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San Diego, California
Level Contributor
164 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 8, 2014

First time here. Our son and his family have been before and mentioned they had upgraded the facility. Updated reception area and rooms. We had adjoining room right near the pool which was great since our grandchildren love to swim. Only complaints were that the whirlpool was out of order on the first day, COLD! Other complaint was no rest room in pool area. Fortunately our rooms were close. Reception was friendly as was the clean up staff. Beds were comfortable. Load party at pool the second night did not disturb our sleep, but I was concerned to see glass beer and Cognac bottles around the pool the next morning. 20 miles from Chicago, but great location and price for our objectives! Definitely would recommend

Room Tip: If you want to be close to the pool book rooms 181 - 171!
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review, April 13, 2014
Hello William P.

Thank you very much for posting your review. Top contributors reviews are always big focus of ours! Glass is never acceptable on the pool!!! I apologize that we did not catch that immediately. I will surely bring that observation on my next training session. Thank you for visiting us and please say hello and thank you to your son for recommending us.
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Naperville, Illinois
1 review
5 of 5 stars Reviewed April 5, 2014

Stayed at this location last weekend and overall everything was consistent with what I had experienced in the past at other Courtyards. Friendly staff, clean rooms. There was however a loud jackhammer noise in the morning off and on for about 3 hours. I imagine it is something in the plumbing when your neighbor is running the water.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolina S, Manager at Courtyard Chicago Arlington Heights/South, responded to this review, April 13, 2014
Dear Jen L.,

Thank you for letting us know about that noise – it should not be happening! Would you kindly contact us and let us know which room you stayed in? We definitely have to check what that was!!!!
Thank you for choosing Courtyards during your trips!
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Additional Information about Courtyard Chicago Arlington Heights/South

Address: 100 West Algonquin Road, Arlington Heights, IL 60005
Location: United States > Illinois > Arlington Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Arlington Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Arlington Heights/South 3*
Number of rooms: 133
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Also Known As:
Courtyard Chicago Arlington Heights/South Hotel Arlington Heights
Courtyard Arlington Heights
Arlington Heights Marriott
Arlington Heights Courtyard

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