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“Clean and friendly” 4 of 5 stars
Review of Doubletree Hotel Chicago / Alsip

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Doubletree Hotel Chicago / Alsip
3.5 of 5 Hotel   |   5000 West 127th Street, Alsip, IL 60658   |  
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Bed & Breakfast
Ranked #1 of 4 Hotels in Alsip
Certificate of Excellence
Fort Collins, Colorado
Level Contributor
298 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Clean and friendly”
4 of 5 stars Reviewed May 7, 2013 via mobile

As others have stated, there does tend to be a lot of noise. Not sure if it's the weddings or other functions, but the hallways can get noisy. The room was clean and comfortable. All that one could ask from a basic hotel room. The restaurant had better than average hotel food. Biggest plus was the breakfast, which included an omelet bar.

Arriving from the east, my friend from Chicago said, don't leave the hotel, the area looks sketchy, but arriving from the west is another story. There's a convenient Target and Kohls nearby. And the hotel shuttle to Midway is great. W took it to t
He gran station, then headed in on the train to. cubs game.

Stayed April 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review, May 9, 2013
Thanks for your business and review. We are happy that we were able to accommodate your needs while our guest. As always we are dedicated to modifying our practices when it comes to our weekend guests and the noise they sometimes produce, I do apologize for this inconvenience. It is always nice to hear that a Cubs Fan stayed within the Southern Burbs when visiting the Chicagoland area; really it is all about the city and our many sports teams. All the best to you and your family.
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468 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Brentwood, United States
1 review
5 of 5 stars Reviewed May 6, 2013

Stayed at this hotel for over four months continually for business. The staff became family and were quite attentive to meet my needs and special requests. I appreciate the warm welcome I received each day during my long tenure at this hotel.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review, May 15, 2013
So when you say the warm welcome could you be talking about the warm cookie? But seriously thank you for your business and we are glad that we were able to be your "home" away from home while here on business and that you felt that you were treated like family.
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Noblesville, United States
1 review
4 of 5 stars Reviewed April 29, 2013

Nice hotel, great accomodations, but hotel staff was very ineffective at dispersing/resolving a loud group of people in our hallway after 12 am on Sunday morning...group was very loud and even pounded on our door at 12:30 am...clearly they were not in the right place, but security only talked to them and left, and the men remained in the hallway talking loudly for 30-45 more minutes.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review, May 3, 2013
Thank you for your review. We do apologize for the noise issue and are researching this matter with our security guards. Please know that it is never in our best interest to let a guest leave without resolving any opportunities that may have occurred during your stay. We hope that you will give us another shot and we do look forward to serving you again in the near future!
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Nashville
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2013

Excellent hotel, excellent service. Rooms are clean and comfortable. Staff is very friendly and very accomodating. When I call the front desk for any request, they take care of it immediately. The pool is always clean as is the work out room. I stay here often on business but would recommend this to anyone in the Chicago area, even for pleasure trips.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review, April 23, 2013
Thank you for your review! We are thrilled that we are always able to meet your needs while traveling on business, and look forward to serving you in the future when you travel for leisure. We sincerely appreciate your business and continued loyalty!
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chicago, United States
2 reviews
5 of 5 stars Reviewed April 19, 2013

A overall good experience, the manager on duty and staff, did everything to make our stay a pleasure. It was a nice day we utilze the pool and work out room. The staff in the dining room for sunday brunch was very attendative .

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review, April 22, 2013
Thank you for your overall review. We are glad that you were able to relax and reinvigorate yourself in our pool and fitness area, and then recharge at Sunday Brunch! We appreciate your business and look forward to seeing you again!
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San Diego, California
1 review
4 of 5 stars Reviewed April 11, 2013

The staff was superb. Rooms clean and comfortable. Restauarant good and reasonable. Ask for a room away from groups and wedding parties. When I did call the front desk to calm down late night rowdiness they responded immediately. Very accommodating about our request for a crib and a refrigerator because we had a baby. Indoor Pool was a little chilly. Close to fast food, reatauarants and basic stores.

Room Tip: Get a room away from groups and wedding parties. Get cokes out of the machine at half the price of b...
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review, April 15, 2013
We are so happy that we were able to accommodate your request for a quiet weekend. Thank you for your overall comments and we are so happy that you were able to enjoy our restaurant while here as our guest. You pointed out a great tip for others with regards to the vending machines on the guest floors; they are managed directly by the vending company thus the reduced cost to people who use it. The only opportunity we have found is that the company doesn't always refill it promptly so items might be out at times. Thank you for your business and review, we look forward to serving you again in the true spirit of hospitality that our DoubleTree by Hilton Chicago/Alsip in known for!
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Prairie du Chien, Wisconsin
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 24, 2013

We actually booked this hotel through parkflysleep.com and utilized the free Midway airport shuttle and parking while we were away. The room was very clean and convenient from the nearby parking space. We had a slight issue with the return shuttle and ended up taking a taxi (at the hotel's expense). The customer service was outstanding!!!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review, March 25, 2013
Thank you for your park and fly package review. We are glad that our accommodations met your expectations. Please note that on the hotels website and the park and fly website that the shuttle is available on a "first come first serve basis" and it is not our regular practice to cover taxi fare. While we try our best to watch flight times and be on time ourselves to pick you up sometimes flight delays and local traffic do affect our operations. But I am glad that our team was able to take care of you. Thank you for your business and we look forward to serving you in the near future.
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Additional Information about Doubletree Hotel Chicago / Alsip

Address: 5000 West 127th Street, Alsip, IL 60658
Phone Number:
Location: United States > Illinois > Alsip
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Alsip
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Chicago / Alsip 3.5*
Number of rooms: 193
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel Chicago - Alsip, among the finest hotels near Midway Airport (MDW). We're conveniently located just 20 minutes from the MDW airport, where we offer complimentary airport shuttle bus service to and from(hours: 4am-11:59pm, reservations required). We offer 15,000 sq/ft of flexible event and function space, perfect for your wedding or business meeting. Connected to the hotel is the local favorite, Allgauer's Restaurant, featuring the best and most unique dining available in the South Chicago area. We have an indoor pool and fitness center waiting for you, we look forward to having you! ... more   less 
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Also Known As:
Doubletree Hotel Chicago Alsip
Doubletree Alsip
Alsip Doubletree

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