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“Bedbug alert” 3 of 5 stars
Review of Hampton Inn & Suites Addison

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Hampton Inn & Suites Addison
2.5 of 5 Hotel   |   1685 West Lake Street, Addison, IL 60101   |  
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Ranked #1 of 4 hotels in Addison
Park Forest
1 review
5 helpful votes 5 helpful votes
“Bedbug alert”
3 of 5 stars Reviewed April 21, 2012

Everything seemed nice...BUT... We did have to wait for the desk clerk each time we approached the desk for something...he always seemed to be busy elsewhere. I came home with a few bed bug bites...first time I ever experienced this...

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bennymartinez, General Manager at Hampton Inn & Suites Addison, responded to this review, April 30, 2012
I'm sorry for your bad experience at our hotel. Upon learning of your complaints we had an outside company (Ecolab) come in and do a complete inspection of the room and surround areas that you stayed in. This professional company has assured us that we were and still are bedbug free. If you have any questions or other concerns please feel free to contact the hotel directly so that we can resolve any issues you have experienced during your stay. Thank you

Benjamin Martinez
General Manager
Hampton Inn & Suites Addison IL
630.495.9511
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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163 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Dallas
Top Contributor
126 reviews 126 reviews
96 hotel reviews
Reviews in 71 cities Reviews in 71 cities
264 helpful votes 264 helpful votes
5 of 5 stars Reviewed March 22, 2012

I've stayed here before and will be back. It's hard to beat, except when it got so busy when I first tried to check in. The manager stayed in the back room for 15 or so minutes before helping out the front desk guy when 30 people showed up all at once. Other than that, it's hard to find fault with this Hampton. It is the standard layout, clean, hot water, good WiFi bandwidth, computers in the lobby, nice breakfast and an iHop out front if you want more.
Overall, I'm sure the manger is good, since everything is well run and in order. I just wish he had been quicker to help when the crowd swarmed the front desk. Entry is tricky. Access from behind the iHop parking lot. Drive through the iHop lot to reach the Hampton.

Room Tip: Entry is tricky. Access from behind the iHop parking lot. Drive through the iHop lot to reach the...
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  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa , Oklahoma
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 5, 2012

I recently traveled to Chicago and stayed at this hotel for three nights. It's small but very inviting. I absolutely love Hampton Inn beds and bedding and I was not disappointed here. The hotel is located right next to Ihop and a movie theater and very near several popular restaurants like Culvers and Giordano's. The staff was very nice. I only had one issue and that was a little noise overhead in the morning. My room was changed and upgraded to a suite immediately. I always enjoy my stay with Hampton Inn and this experience was no exception. I would recommend this location for business or leisure travel.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Saint Louis, Missouri
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 2, 2012

I was staying here on business, just a short one day trip. The breakfast was excellent, and the staff was also very helpful. The rooms were large, clean, and the free wifi was faster than most other hotels I had been at. The DirectTV in room was also very nice.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pennsylvania
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 22, 2011

Hotel was very comfortable and clean. Enjoyed the free breakfast and room amenities. The location was in easy access to good chain restaurants, movie theater, and shopping. Very nice stay overall!

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Annapolis, Maryland
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 19, 2011

Within sight of several good restaurants, a couple of chain restaurants, a multiplex movie theater, liquor store and a Wal Mart. Close to a major highway, but very little traffic noise. Very friendly front desk staff, enthusiastic about the new Direct TV channels. So much so that I had to back away slowly, nodding and smiling while he gushed about the new system. Also about 20 dollars cheaper than other hotels in the area. Good breakfast buffet, typical for a Hampton, and an interesting menu for dinner delivery.

Room Tip: Stay away from the elevator. I was right next to it and paid the price early in the morning
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  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nc
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 9, 2011

We recently stayed for three nights. This is by far the nicest hotel in Addison. It is located close to many good restaurants and there is a Walmart across the street for essentials. The staff was extremely courteous and helpful. When we were there, the hotel was completely full for a Chicago Hockey tournament. Despite the full capacity, there were always seats at breakfast, which was well stocked (good coffee!). The wi-fi was a little slow (to be expected with a full hotel), but at least it is free. Our room was clean and quiet, and the housekeeping staff was very good and efficient (thank you, Norma!). The beds were comfortable, the linens were soft and spotless, and the shower was hot. I can't ask for much more than that. It is a top-rate Hampton Inn, but really what makes this hotel stand out is the staff. From the front desk, to housekeeping, to the breakfast staff - they are all welcoming and friendly. We will definitely go back.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Addison

Address: 1685 West Lake Street, Addison, IL 60101
Phone Number:
Location: United States > Illinois > DuPage County > Addison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Addison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Addison 2.5*
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Also Known As:
Hampton Inn & Suites Addison Hotel Addison
Hampton Inn And Suites Addison
Hampton Inn Addison
Addison Hampton Inn

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