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“Very Disappointing! Maybe My Expectations Were Simply Too High!!” 2 of 5 stars
Review of RB's Black Angus Steakhouse - CLOSED

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RB's Black Angus Steakhouse
4465 Honoapiilani Highway, Kahana Gateway Shopping Center, Maui, HI
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Cuisines: Steakhouse
Dining options: Reservations
Restaurant details
Dining options: Reservations
North Carolina
Senior Contributor
42 reviews 42 reviews
20 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Very Disappointing! Maybe My Expectations Were Simply Too High!!”
2 of 5 stars Reviewed May 31, 2013

It's not very often that I am forced to offer up a negative review, but this one is unavoidable.
Our group of five (5) decided to give RB's a try one night because it was conveniently located to where we were staying. We had high hopes, remembering the location was a former Outback Steakhouse. Upon entering, we were greeted by a nice lady who, for no explainable reason, simply seemed out of place. After entering the steakhouse you can't help but notice the add-on sushi bar to the right. Again, it simply seemed out of place. The restaurant was not busy this particular evening so we sat down to enjoy a nice peaceful dinner. Our waiter was a very nice gentleman who was attentive throughout our dinner, and was the highlight of our experience. We ordered the prime rib special since it was one of the more reasonably priced items offered. The food way just okay, not what I would expect from a restaurant calling itself, principally, a "Steakhouse". It was the type of prime rib I would expect from a restaurant specializing in fish or Italian cuisine. The name, the interior layout, the decor, and the menu offerings simply added up to an identity crisis. Please don't misunderstand my review! Nothing was terrible, I just expected a better overall experience for the amount of money everything ended up costing. Sadly, I left the restaurant wondering if they would still be in business the next time I get to enjoy Maui...

  • Visited May 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
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26 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Everett, Washington
Senior Contributor
47 reviews 47 reviews
30 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
“Excellent service, good food”
5 of 5 stars Reviewed May 27, 2013 via mobile

Loved this place! The lady who greeted us on arrival was so polite and friendly. Our server was so attentive. The food was pretty good. They had a couple of good specials the night we went, which were steak and shrimp for $14.95, which my children and I ordered, and prime rib for $19.95, which my husband ordered. They bring out this most amazing hot bread that is made on site daily...and it is soooo wonderful. The steak was a teeny bit tough, but nicely flavored, cooked to our specifications. The sides for the steak and shrimp were garlic mashed potatoes and bok choy. The mashed potatoes had the slight flavor of instant potatoes, not a big deal, though. The sides for the prime rib were loaded baked potato and bok choy. My husband had that and really enjoyed it. I do not recommend the pineapple upside down cake. It was $8 and I have had much better Sara Lee from the freezer case, plus it was very little in size. I didn't give 5 stars for the atmosphere only because the music was a bit loud for my taste. Other than that, the ambience was nice. All in all, this was a great value for the money, and I honestly don't remember when I have received such amazing service from a server. I wish I could remember his name so I could recognize him here. We would definitely go here again.

  • Visited May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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