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“Great stay. Great value.” 5 of 5 stars
Review of Doubletree by Hilton Augusta

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Doubletree by Hilton Augusta
3.5 of 5 Hotel   |   2651 Perimeter Parkway, Augusta, GA 30909   |  
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Sweet Dreams + Breakfast
Ranked #16 of 82 Hotels in Augusta
A TripAdvisor Member
“Great stay. Great value.”
5 of 5 stars Reviewed May 7, 2013

Just about perfect. Well managed, clean, maintained, and even a functional pool and spa. Every aspect was better than I expected. Will book there again, and highly recommend. And what is better than a smile at the desk with a warm cookie and cold bottle of water!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Meda Specialist at Doubletree by Hilton Augusta, responded to this review, May 20, 2013
Thank you for taking the time to let us know how much you enjoyed our hotel. We hope to see you again in the near future.
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372 reviews from our community

Traveler rating
    133
    111
    73
    42
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
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English first
atlanta, United States
1 review
4 of 5 stars Reviewed May 7, 2013

Stayed here with my sorority and for four women in a room it was very nice hotel but the bathroom was a little small though...even for 1 person. It was right off the interstate and the staff was very friendly. LOVED the warm cookie.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, May 20, 2013
We're glad that you and your sorority sisters enjoyed our hotel and warm DoubleTree cookies! We look forward to seeing all of you in the future.
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Rincon, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 5, 2013

I was in Augusta for our annual SDCCW convention. All of the staff was very courteous. The food that was served on Saturday for our banquet was very good. I also had a great breakfast on Sunday morning. My friend & I used the hot tub. It was very relaxing Overall we had a very pleasant weekend. Thank you & all staff.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, May 20, 2013
We're pleased to hear that you enjoyed your stay with us and we hope you'll visit us again :)
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Ellicott City, Maryland
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 3, 2013

As an owner of a business I often travel. When visiting employees in the Augusta area I always stay at the Doubletree. Normally they have great customer service however they definitely dropped the ball on this one.
We woke up this morning and started to get ready and noticed something crawling on the disturbed sheets. We were horrified upon closer inspection that it was a bedbug. We immediately phoned the front desk and were offered to change rooms. When we went to the front desk for the room keys we asked for the manager, who was not in yet, but we were offered free breakfast for our inconvenience. Seriously? Obviously this employee does not grasp the extent of this situation.
Another front desk employee, a male, got verbally aggressive with my wife.
The manager, April, spoke with us at 9:30am. She promised to have an external company inspect the room, have our exposed clothing steam-cleaned, and contact us. We have not heard anything. We phoned the hotel and they have not had anyone inspect the suspect room yet, nor have the clothes been sanitized.
If you have reservations here, please be sure to inspect your bed. Do your homework on bedbugs and all the ramifications that come with exposure to this parasite.

  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, May 7, 2013
To all who read this review: When a guest suspects bedbugs, we take this very seriously. Our pest control company inspected the room on the day it was reported and the results found NO bedbugs, NO eggs and NO fecal matter. The guest also contacted the County Health Department and they came out and did an inspection of several rooms on each floor (6 floor building) and found NO sign of bedbugs. The DoubleTree by Hilton Augusta scored a 98 on this Health Department Inspection. The two points were due to some caulking that needed to be replaced. The DoubleTree by Hilton Augusta is a very clean and welcoming hotel. We wish this guest and his wife happiness in their travels.

Please feel free to contact our hotel directly if you have any questions or concerns while planning a trip to visit us.
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statesville nc
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 2, 2013

This hotel is awesome.It has a wonderful restaurant and bar. The breakfast was perfectly presented and very delicious. All the staff is extremely helpful. It was a most enjoyable stay, The spa and exercise room were perfect as well as the indoor pool.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, May 6, 2013
We're pleased to hear that our staff was so pleasant! We're also glad that you were able to enjoy some of our leisure amenities during your stay. Thank you for staying with us and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clayton, New Jersey
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 1, 2013

I stayed at this hotel last weekend for a Catholic woman's convention. The hotel was clean, the staff very friendly and accommodating and we were very comfortable, and don't forget the warm, yummy cookies shared at check-in! The standard room while not huge, had ample space for 3 ladies to be comfortable with luggage and all. The beds were VERY comfortable, pillows were plenty, the bath towels large and soft. Being so busy with convention, I didn't have an opportunity to enjoy the entertainment in the lobby area, but saw many that were. The bar area looked nice as well. It was a very nice stay and I wouldn't hesitate to stay there again - even for a leisure trip.

Room Tip: The $25 breakfast seemed very pricey to me. There are so many options nearby that don't feel yo...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, May 6, 2013
Thank you for staying with us and for taking the time to let us know about your experience. We're please to hear that you enjoy our hotel and we hope that next time you visit you'll be able to eat our breakfast :)
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A TripAdvisor Member
4 of 5 stars Reviewed April 29, 2013

My husband and I stayed for 1 night to get to an early morning appointment at a local hospital. We had a disability accessible room. The room was spacious enough for a power w/c. The layout of the bathroom was great. The hotel overall was nice from the entrance to the room. We would definitely stay here again.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, May 1, 2013
We're glad that you enjoyed your recent stay with us. We're pleased to hear that our accessible rooms were just what you and your husband were looking for and we hope that you'll choose to stay with us on your next visit to Augusta.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Parkway, Augusta, GA 30909
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Augusta
#17 Business Hotel in Augusta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree

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