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Augusta Marriott at the Convention Center
3.5 of 5 Hotel   |   2 10th Street, Augusta, GA 30901   |  
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FREE Wi-Fi
Ranked #12 of 82 Hotels in Augusta
Certificate of Excellence
Anderson, South Carolina, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Classic”
5 of 5 stars Reviewed November 5, 2012

Lovely Hotel on the Riverwalk in downtown. Service is impeccable and always friendly and courteous. Restaurant has amazing food, well worth a visit if you are ever in town. Proximity to the river is fantastic and many attractions are at your fingertips.

Room Tip: Views of the river are phenomenal from the 3rd floor up.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AugustaMarriott, Social Media Specialist at Augusta Marriott at the Convention Center, responded to this review, December 12, 2012
Thank you for choosing to stay with us, we are glad you enjoyed your stay at our hotel. We hope to again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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300 reviews from our community

Traveler rating
    100
    119
    47
    20
    14
See reviews for
42
48
15
151
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Woodstock, Georgia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 2, 2012

I am a Marriott Platinum member so have stayed at plenty of nice full service Marriott's. This unfortunately isn't one of them. When traveling in the South, I expect a nice friendly staff. I find the front desk here rude and not helpful. This review is based on about 20 nights at this hotel so it wasn't one time thing.
Pros: Comfortable Bed and Concierge Lounge.Riverwalk right outside of hotel. Great for walking or running
Cons: Parking 7.00 a day and cramped parking garage. If you got a full size truck, good luck. Concierge Lounge nice for desert but "meal" is lacking big time. Location is downtown which is run down and not a great place to be at night.

One thing to know is that their are 2 sides of this hotel. The hotel side and the Suite side. The Suite side seems older and rooms larger. It is a hike from the Suite side to the concierge lounge.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AugustaMarriott, Social Media Specialist at Augusta Marriott at the Convention Center, responded to this review, December 12, 2012
Thank you for your comments. We appreciate you taking the time to share your experience with us. We'll pass along your review to our Front Office Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flat Rock, North Carolina
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 2, 2012

Spent 3 days here for a bridge tournament. The hotel is beautiful, overlooking the river. Guest rooms are very comfortable and well appointed and have a mini fridge. Nice selection of bath products from Bath & Body Works. Quiet room on the 6th floor considering we were not far from the ice/vending area. Ballrooms were lovely with comfortable chairs. I especially liked the clean, clear,large bottled water containers. Most hotels use those huge dark cooler containers that never seem clean to me. Great restaurants onsite Augustino's and Starbucks. 3 free newspapers to look at. Good restaurants across the street. All in all, a wonderful experience with friendly, helpful staff.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AugustaMarriott, Social Media Specialist at Augusta Marriott at the Convention Center, responded to this review, November 8, 2012
Thank you for recently staying at the Augusta Marriott at the Convention Center. We are glad you enjoyed our room and our restaurants. We hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eindhoven, The Netherlands
Level Contributor
120 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed October 26, 2012 via mobile

OK, this place is a little tired and in need of refurbishment. But some of the ratings given are on the harsh side.

My room and the public areas were clean and cared for, if in need of a facelift. The staff from the guy who picked me up at the airport through reception and the restaurant were friendly and helpful. The gym is small but clean and well equipped.

Had both breakfast and dinner in the restaurant which I would rate as better than the average hotel restaurant. Again, the staff were charming and helpful - I stayed 4 nights and by the second morning the maitre d' remembered me and made me feel very welcome. A colleague arrived at the hotel later who stays several times a year at the hotel. The Manager made a point of coming to find him in the bar and welcome him back personally - a nice touch!

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AugustaMarriott, Social Media Specialist at Augusta Marriott at the Convention Center, responded to this review, November 6, 2012
Thank you for recently staying with us! We are glad you enjoyed our restaurant and the personalized service offered by our staff. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
298 reviews
222 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed October 15, 2012

very helpful staff, nice rooms and overall good work, but a series of mishaps left me somewhat unsatisfied, was told a package hadn't arrived when it had, my specific room requests not handled, wrong person's bill under my door (a habit I hate anyway, waste of paper and never right)... but good attempts to correct these issues, if time consuming> Breakfast buffet very good

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AugustaMarriott, Social Media Specialist at Augusta Marriott at the Convention Center, responded to this review, November 6, 2012
Thank you for choosing to stay with. We apologize for any inconveniences you might have suffered during your stay. We pass along your review to our Front Desk Manager. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 30, 2012

Stayed in a two queen suite and had plenty of room for all four of us and our furry family member. Room was large and clean with comfy beds and linens. Bathroom had double sinks and nice Bath & Bodyworks toiletries. Pet fee was very reasonable at only $25. Two large flat screen TV's, table & chairs, sleeper sofa, mini- fridge, microwave. Couldn't give five stars because our view was the pits ( ask for river view) and the breakfast buffet was slow and poorly set- up. The flow made no sense and people were crawling over each other. Restaurant was too pricey for what you got. I would stay here again, but avoid the restaurant.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AugustaMarriott, Social Media Specialist at Augusta Marriott at the Convention Center, responded to this review, November 6, 2012
Thank you for choosing to stay with, we are glad you enjoyed your stay at our hotel! We will pass along your comments to our restaurant manager and we hope we can accommodate your room preference next time you visit us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 28, 2012

We had a small event take place. They went above and beyond making sure we had everything needed and more. Impressed with the prompt service. Everyone was as well happy with the beds and rooms. Nothing worse than planning something that doesn't work out. This was great

Stayed July 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AugustaMarriott, Social Media Specialist at Augusta Marriott at the Convention Center, responded to this review, October 4, 2012
Thank you for choosing to stay with us. We are glad you enjoyed your stay at our hotel and that your event was a success. Please visit us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Augusta Marriott at the Convention Center

Address: 2 10th Street, Augusta, GA 30901
Location: United States > Georgia > Augusta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Augusta
#12 Business Hotel in Augusta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Augusta Marriott at the Convention Center 3.5*
Number of rooms: 372
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Also Known As:
Augusta Marriott At The Hotel Augusta
Marriott Augusta Hotel

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