When my company booked me into this hotel, I was not looking forward to my extended stay at this hotel. Upon my check in I was greeted by one of many very professional staff members who completed my check in even though I was several hours early for check in. I went to my room fully expecting out of date furnishings, etc. but was more than pleasantly surprised with nice sitting area with couch and table, desk with very comfortable chair, granite bath countertop, refrigarator, microwave, coffee pot and the best king size bed ever (without being my own of course) and an immaculate bathroom. When I would return to my room each day, I was equally surprised by housekeeping that did not just straighten room up but returned room to check in status daily. I didn't get to enjoy breakfast at hotel during my first week; however, upon my first morning there of the second week, again I was met with superior staff that always felt welcoming and helpful and an absolutely amazing hot breakfast. I have paid for breakfast buffets that were not as elaborate as this. On several occasions II would come to the lobby for a cup of coffee or juice and was met by Susan (I think) who was top notch in customer service by always making sure needs were met, calling taxi service for me, and recommending local restaurants. During my second week I was able to enjoy pool,pool deck, exercise facilities and sauna (++++) which were all super clean, and warmest pool I have ever been in., IT WAS GREAT!! My final two days there I was honored to meet David, the GM of this location. It was apparent why he had such a wonderful staff because he was fully aware of everything going on around hotel and even offered to take me to airport the following day if I needed him to. He seems to truly lead by example. I seen him the following morning and again he wanted to make sure I had transportation worked out. There is not enough good things I can say about my stay here. I will fully admit I am somewhat spoiled and do not stay in outside corridor hotels or those less than 4 star, but I will definitely return to this one on future trips totally based upon the professional high quality staff I encountered here. Thanks again for a wonderful stay!!!
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- Also Known As:
- Hampton Inn Washington Rd Hotel Augusta
- Hampton Inn Augusta
- Augusta Hampton Inn