We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“You probably get what you pay for” 2 of 5 stars
Review of Baymont Inn & Suites / Augusta Riverwatch

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Baymont Inn & Suites / Augusta Riverwatch to your Saves list
Baymont Inn & Suites / Augusta Riverwatch
2.5 of 5 Hotel   |   2905 Riverwest Drive, Augusta, GA 30907   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save 15%; Earn 500 Points
Ranked #9 of 79 Hotels in Augusta
GreenLeadersBronze level
Virginia
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“You probably get what you pay for”
2 of 5 stars Reviewed August 30, 2013

The rooms were huge, but there was a hair (not mine) tangled in one of the washcloths that was left in my bathroom. Rooms have microwaves, full-sized fridge and kitchen sink. Juice machine was broken during breakfast for the entire stay. I thought they would at least put out pitchers of juice or water, but no. They did have Otis Spunkmeyer cookies once during my 5-night stay. The front desk staff was nice, but I think they could use some more leadership to attend to the details. Walking distance to Wendy's. I'm not sure of the rate per night because my expenses were covered. I wouldn't stay there again unless I had to.

Stayed July 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best B, Owner at Baymont Inn & Suites / Augusta Riverwatch, responded to this review, September 2, 2013
We appreciate that you enjoyed our huge rooms, full size refrigerator, microwave and wetbar with kitchen sink--we like to make our guests comfortable. Part of our ‘hometown hospitality,’ our cookies, always popular with our guests, are served from 5PM to 7PM each evening. We are constantly working on improving our service, and we apologize that some of the details were overlooked during your stay.

Kanta KR Kondur
Owner/General Manager
Join us on FaceBook: Baymont Inn & Suites/Augusta Riverwatch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

190 reviews from our community

Traveler rating
    102
    61
    13
    7
    7
See reviews for
54
46
22
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Atlanta, Georgia
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 29, 2013 via mobile

We stayed here as our usual place was booked. What a great surprise. Great price and awesome service. Breakfast was on the high end for this class of hotel too. Staff was very kind and helpful even when we came in at 2am. Chair by pool was coolest chair I've ever sat in, I might steal it!:)

Everything here was fantastic and we will be coming back. Thanks Baymont.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best B, Owner at Baymont Inn & Suites / Augusta Riverwatch, responded to this review, August 30, 2013
Thank you! We're glad you enjoyed your visit with us and our 'hometown hospitality.' Stay with us when you next visit Augusta.

Kanta KR Kondur
Owner/General Manager
Join us on FaceBook: Baymont Inn & Suites/Augusta Riverwatch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 28, 2013 via mobile

I stayed here the weekend of August 9-11, 2013. My room was a distance size room in location great for Me to attend my prep course at Medical District. That's my only positive. NEGATIVE: my towel had a use soap bar in it the first night. I work up the next morning with a bit on my hand. I asked the reception where was the district she seem to have a attitude wasn't approachable. The second night one of my towel had a stain so I requested new towels. The next morning on Sunday woke up to more bits notified the front desk he wasn't that helpful and I had to check out. Went to my prep course class return home Sunday and my mother stated you've been bitted by beg bugs. Contact Baymont on Monday morning after going to a clinic to get confirmation. The reception was very manipulating and didn't take it serious stated he would notified the owner but I extremely doubt that he was really concern. I would never stay here again... WORST weekend on a very important weekend for a prep course to help prepare me for my Occupational therapy License.. Posted Pictures of my marks on my hand, face, legs, back, and arms.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best B, Owner at Baymont Inn & Suites / Augusta Riverwatch, responded to this review, September 2, 2013
A report of bed bugs is a serious issue. Your report to our front desk staff member was relayed promptly to the general manager and this report resulted in an immediate inspection of the guest room. Bugs can be brought into the hotel by other travelers, and this does not speak to the cleanliness of the property.

We understand if you elect not to stay at our hotel in the future but please understand that this is an isolated incident that was addressed immediately.

Kanta KR Kondur
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newnan, GA
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 26, 2013

I volunteered to find a large block of rooms for my daughters soccer team. When there are 14 players and their parents depending on you to find decent accommodations at a budget price, your work is cut out for you. Well, I searched around and discovered that Baymont Inn and Suites had more to offer than any of the hotels that our various teams have stayed at over the years, at a very reasonable price.

My initial reservation contact was with a fellow named Rod. He was super professional and actually answered all of my questions before I was able to ask them. Sometimes it is difficult to obtain a block of rooms and have it properly coordintaed so that the individual families can call and reserve them one at a time later on. Rod made the process so simple for us. It was a pleasure working with him and the rest of the staff.

I was not able to personally attend the event, so I was even more apprehensive. Imagine trying to make all these families happy. Almost impossible. But it happened here. All of the parents that I spoke with said check-in was seemless. The rooms were very clean. The refrigerators were a very appreciated added value. The full breakfast was a big plus for all, especially the players before their morning games. The team was allowed to have the team dinner in the breakfast area later in the evening. Very convenient. Any individual concerns or requests such as extra towels and toiletries were handled immediately with a smile. Out of 14 families, nobody had any negative comments.

I could go on and on, but I think you get the point. My only concern is that I will be put in charge of future team accommodations and I probably will not be able to match the quality and value of this hotel.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best B, Owner at Baymont Inn & Suites / Augusta Riverwatch, responded to this review, August 27, 2013
Thank you for your kind comments about our hotel and staff. We love our groups--and Rod goes above and beyond--as you found. We're glad you chose our hotel, and we hope we have the opportunity to host your group in the future.

Kanta KR Kondur
Owner/General Manager
Join us on FaceBook: Baymont Inn & Suites/Augusta Riverwatch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Baymont Inn & Suites / Augusta Riverwatch? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baymont Inn & Suites / Augusta Riverwatch

Address: 2905 Riverwest Drive, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Augusta
#4 Romantic Hotel in Augusta
#7 Business Hotel in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites / Augusta Riverwatch 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Wyndham, Priceline, Expedia, Hotels.com, Orbitz, Despegar.com, Travelocity, TripOnline SA and Tingo so you can book your Baymont Inn & Suites / Augusta Riverwatch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Baymont Inn & Suites / Augusta Riverwatch Hotel Augusta
Baymont Inn And Suites / Augusta Riverwatch
Augusta Baymont Inn

Owners: What's your side of the story?

If you own or manage Baymont Inn & Suites / Augusta Riverwatch, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.