We stayed at the Suites for about a month while purchasing a home when we moved to Augusta. The staff were great - the maids were very nice and responsive, the rooms were reasonably clean, and the management were friendly and helpful.
HOWEVER - staying there as long as we did gave us a VERY good idea of what the hotel was really like - or rather, the kind of people who stayed there or hung out in the area. Every night, suspiciously nice cars cruised the parking lot or sat in the nearby empty shoe store parking lot. Police cars were there every evening. There were loud arguments, and at least one case I knew of involving domestic violence. When I was out with my baby girls, a man tried to trade me drugs for sex - and this was outside the Chuck E. Cheese a couple buildings away! Just last week, a local meth dealer was murdered in one of the rooms - which close and lock but are by no means secure. When I heard that, a chill ran down my spine - my teen boys were in their own room at this place! - but I can't say I was surprised.
Now, I know the staff are trying to get the area cleaned up, involving police and a full-time security guard at night, but honestly, it's a losing proposition. The area they are in is just up the street from a run-down part of town, and right off an expressway. It is a natural spot for drug dealing and prostitution. While I regret this, I would have to firmly recommend against staying there, particularly if you are female or have children. It's simply not a safe place. We only stayed as long as we did because we had an imminent closing on our house; had we known how long we'd be there, we would have moved to another hotel, even though it would have cost us much more.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.