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“The service was great, but the rooms had dingy sheets and...” 2 of 5 stars
Review of Microtel Inn & Suites by Wyndham Augusta/Riverwatch

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Microtel Inn & Suites by Wyndham Augusta/Riverwatch
2.0 of 5 Hotel   |   2909 Riverwest Drive, Augusta, GA 30907   |  
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Ranked #38 of 82 Hotels in Augusta
Summerville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The service was great, but the rooms had dingy sheets and...”
2 of 5 stars Reviewed July 31, 2013

The service was great, but the rooms had dingy sheets and pillow cases. I asked for more pillow cases, but it was dingy as well. The towels had stains on them, and the sink kept getting filled with water because the stopper was broken. The television didn't work at first. They had to send someone from the front desk to come up and screw in the cable to the back of the television.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric T, General Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review, September 16, 2013
We are under new management now and will be working to rectify all of the problems you listed. We have switched linens and detergent to ensure a clean sleeping environment. Please consider staying with us again.
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233 reviews from our community

Traveler rating
    51
    61
    39
    38
    44
See reviews for
74
38
22
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 31, 2013

If you get Ms. B or Ms. U you will be treated well just like home they make you feel welcome and comfortable the beds are great pillows great....... Great staff My group we're basketball girls U17 enjoyed ourselves We will return there if we go back to Georgia. ROOMS WERE CLEAN pool was relaxing

Room Tip: All rooms were great
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric T, General Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review, September 16, 2013
Thank you so much for taking the time to acknowledge our staff and share your positive experience. We pride ourselves in our courteous and helpful staff. I look forward to seeing you in the future. Please ask for me so I can welcome you back!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2013

It was good.
Snigdha arora she is so nice. She helped me a lot. She made sure that my room was clean. And I wi love to come back to this hotel. She was also very attentive and caring. I love this microtel.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric T, General Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review, September 22, 2013
We definitely hope you come back and stay with us soon! We will be sure to pass along your lovely comments to our staff members. We take pride in providing the best service possible to our guests.
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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 7, 2013 via mobile

It's an old building that was probably nice back in the day. People were friendly and it was quiet. The value was a reasonable value. Nothing much else to say the room was clean and neat. They had a microwave and fridge. I was at the end of the hall.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric T, General Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review, September 22, 2013
We are glad you enjoyed your clean room. We are in the process of renovating our interiors and hope you will find your next stay with a "newer" feel. I hope you come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaufort
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 22, 2013

The rooms were clean, the prices okay, but no breakfast items were available because they "did not receive their delivery". Part of hotel selections is based on whether or not breakfast was available at the hotel. The other issue we had was a total lack of chairs and tables near the pool.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Augusta/Riverwatch

Address: 2909 Riverwest Drive, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Swimming Pool
Hotel Style:
Ranked #38 of 82 Hotels in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Augusta/Riverwatch 2*
Number of rooms: 62
Official Description (provided by the hotel):
Conveniently located on Interstate 20, the Microtel Inn & Suites hotel is less than three miles away from the Augusta National Golf Club, home of the Masters Tournament. This Augusta, GA hotel is also minutes away from local points of interest like the James Brown Arena, the Augusta-Richmond County Civic Center and Augusta State University.Nestled beside the Savannah River, the Augusta Riverwalk and downtown historic Augusta are both less than four miles from the hotel. These areas offer a variety of sightseeing opportunities, museums, numerous entertainment options, specialty shops and unique eateries.Guests of this Augusta, GA hotel are invited to enjoy amenities and features including: Free continental breakfast, Free wireless high-speed Internet access, Free local and long distance calls within the Continental U.S. Seasonal outdoor pool, Guest Laundry. Business travelers will appreciate modern conveniences like free weekday newspapers, a public computer with Internet access, and copy and fax services. All of our guest rooms come with standard amenities and have curved shower rods, hair dryers, coffee makers, iron/board, microwave, refrigerator, full cable television with DVD players and work desks. ADA accessible rooms can be requested. For added guest convenience, we offer free parking that can accommodate most cars, trucks and buses. Coin-operated laundry facilities and valet cleaning services are available. Whether your travels bring you to breathtaking Augusta for business or pleasure, make the Microtel Inn & Suites hotel your home away from home. Our ideal location, countless amenities and friendly staff await you. Book a room with us today and enjoy everything we have to offer. ... more   less 
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Also Known As:
Microtel Inn & Suites Augusta / River Watch Parkway Hotel Augusta
Microtel Inn And Suites Augusta / River Watch Parkway
Microtel Hotel Augusta

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