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“An excellent place to stay” 5 of 5 stars
Review of Microtel Inn & Suites by Wyndham Augusta/Riverwatch

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Microtel Inn & Suites by Wyndham Augusta/Riverwatch
2.0 of 5 Hotel   |   2909 Riverwest Drive, Augusta, GA 30907   |  
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Ranked #39 of 82 Hotels in Augusta
Savannah
1 review
“An excellent place to stay”
5 of 5 stars Reviewed December 11, 2012

I traveled to Augusta with a High school girls and boys basketball team along with 5 coaches. We had a total of 14 rooms. The hotel staff extended themselves over and beyond the normal levels of professionalism. The were quick,excited and professional to accomondate us even when we had to make changes to our reservations that would cause them to lose. Two thumbs up to Shikha Jerath" <shikha.jerath@gmail.com and her staff for all they did to make our stay great. This is our second year there and we will stay there again. The hotel was clean and the rooms were clean and comfortable. No complaints on our end.

Room Tip: we had rooms on 1st,2nd and 3rd floors they were all great. No air condition issues, no tv issues i...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric T, General Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review, September 16, 2013
Thank you for sharing your experience! Please come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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211 reviews from our community

Traveler rating
    49
    52
    35
    33
    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Aiken, South Carolina
1 review
4 of 5 stars Reviewed November 29, 2012

The staff went above and beyond to see that everything we needed was taken care of her name was kamaka and even sick with the flu she was over accomadating room was clean with a fresh scent in it good tv channel selection and free wifi with no connection issues

  • Stayed November 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel R, Guest Service Agent - Kamaka Davis at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review, December 11, 2012
Thank you for your review! Our team tries to go above and beyond the call of duty. We are very happy to hear you had a great stay with us!
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NORTH AUGUSTA
1 review
1 of 5 stars Reviewed November 5, 2012

The staff had no clue what was available in the rooms. First we paid for a jacuzzi suite for our anniversary and they booked us a regular suite then switched us to a jacuzzi room where the jacuzzi didn't work. The controls were removed and looked like maintenance had been working on it. The bed was so hard and the frame squeaked so loud it kept waking us up all night and the continental breakfast was a joke. We made the best of a night out but we will NEVER stay here again!

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel R, Manager at Microtel Inn & Suites by Wyndham Augusta/Riverwatch, responded to this review, November 9, 2012
Thank you for your review. I am dissapointed to hear about your experience with us. Currently we are hiring new people to become a part of our team. We believe you feel victim to the lack of proper training at our hotel. As a result of your feedback, we are rolling out a training initiative that includes our front desk staff cleaning rooms alongside our housekeepers. This allows them to become fully aware about the amenities in every single one of our rooms. Additionally, we are doing a thorough inspection each room to make sure all parts are working and performing.

Please call our hotel. It would be in our best interest to refund you your money. And, thank you for your time and consideration in writing a review. It helps us provide even better service to our guests.
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Additional Information about Microtel Inn & Suites by Wyndham Augusta/Riverwatch

Address: 2909 Riverwest Drive, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Swimming Pool
Hotel Style:
Ranked #39 of 82 Hotels in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Augusta/Riverwatch 2*
Number of rooms: 62
Official Description (provided by the hotel):
Conveniently located on Interstate 20, the Microtel Inn & Suites hotel is less than three miles away from the Augusta National Golf Club, home of the Masters Tournament. This Augusta, GA hotel is also minutes away from local points of interest like the James Brown Arena, the Augusta-Richmond County Civic Center and Augusta State University.Nestled beside the Savannah River, the Augusta Riverwalk and downtown historic Augusta are both less than four miles from the hotel. These areas offer a variety of sightseeing opportunities, museums, numerous entertainment options, specialty shops and unique eateries.Guests of this Augusta, GA hotel are invited to enjoy amenities and features including: Free continental breakfast, Free wireless high-speed Internet access, Free local and long distance calls within the Continental U.S. Seasonal outdoor pool, Guest Laundry. Business travelers will appreciate modern conveniences like free weekday newspapers, a public computer with Internet access, and copy and fax services. All of our guest rooms come with standard amenities and have curved shower rods, hair dryers, coffee makers, iron/board, microwave, refrigerator, full cable television with DVD players and work desks. ADA accessible rooms can be requested. For added guest convenience, we offer free parking that can accommodate most cars, trucks and buses. Coin-operated laundry facilities and valet cleaning services are available. Whether your travels bring you to breathtaking Augusta for business or pleasure, make the Microtel Inn & Suites hotel your home away from home. Our ideal location, countless amenities and friendly staff await you. Book a room with us today and enjoy everything we have to offer. ... more   less 
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Also Known As:
Microtel Inn & Suites Augusta / River Watch Parkway Hotel Augusta
Microtel Inn And Suites Augusta / River Watch Parkway
Microtel Hotel Augusta

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