We booked this room for two nights. Needed to cancel, and did so three months in advance. Hotel charged our credit card over 600.00 We called numerous times, so did our travel agent to get this charge off our account. Finally after 2-1/2 months it was done, but only after we threatened our attorney on them. There is no excuse for this and I will be writing a letter to their corporate. Dont bother asking for the General Manager either. She was the one who was promising weekly that it would be done but never did it. Worst customer experience ever and we never stayed a night.
- Official Description (provided by the hotel):
- Hotel Services & Amenities: Hotel is 100% Non Smoking Facility. 64 comfortable, oversized guest rooms with a separate, well-lit work area. Free high speed wired and wireless Internet access in all guest rooms and public spaces. Free hot continental breakfast. Free faxes, copies and printing in the 24-hour business center. Fitness room and whirlpool. Free copy of USA Today. Express checkout. ... more less
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