After a somewhat confusing early check-in, or lack thereof, everything else was very good. I booked my room on-line and requested an early check-in. Unfortunately, once I arrived at approximately 10:30 a.m. I was told, I would have to pay an additional $20.00! I was also asked why I didn’t call in advance. In all my years of travel and hotel stays, I have never heard of this…early bird fee! Okay, so there is a room clean and available and even as a “preferred guest” I wouldn’t be allowed to check-in without an additional fee? That put a really bad taste in my mouth! We only drove 2 hours but wanted relax. I left with no intention of returning! I drove around visiting other hotels in the area before deciding not to cut off my nose to spite my face. Good call!
After checking-in almost 3 hours later, the experience was much better! I was impressed! This is not an easy task. The room was very clean and spacious. We slept like babies and had no additional issues. My daughter especially enjoyed the breakfast and variety of snacks offered at the club level. She’s a picky vegetarian and almost did cartwheels when she saw chocolate soy milk, whereas, my focus was on the Starbucks!
My family and I went to an early church service, so I asked for a late check-out. Once we returned from brunch, I was full and sleepy and wanted to take a nap before hitting the road. Skeptically, I asked for additional time. Low and behold, we were allowed to stay, without paying an extra fee! I must say, that act of kindness made up for the incident mentioned in the paragraph 1.
- Official Description (provided by the hotel):
- Our hotel is located in downtown Augusta, conveniently located near Augusta National Golf Course, home of the Masters Tournament. ... more less
- Reservation Options:
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