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“Fantastic Service with a Friendly Smile” 4 of 5 stars
Review of Executive Suites Inn

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Executive Suites Inn
2.5 of 5 Hotel   |   3682 Deans Bridge Road, Closest to Fort Gordon, Augusta, GA 30815   |  
Hotel amenities
Ranked #28 of 82 Hotels in Augusta
Jacksonville, Florida
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fantastic Service with a Friendly Smile”
4 of 5 stars Reviewed November 1, 2012

Arrived for an extended 3 week period. Hands down some of the friendliest staff of any hotel chain, and I travel alot. The rooms were above average and better then I expected. Very quite area and room, but close to everything I needed. If the rooms were updated just a little more I would have given them an Excellent rating. Another drawback... even though the units did have a full kitchen my unit did not have pots/pans/dishes/glasses. One of each would have been nice.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishal T, Director of Sales at Executive Suites Inn, responded to this review, February 13, 2013
Dear Valued Guest,

Thank you for taking the time to post a review of your stay with us on tripadvisor.com.

We are pleased you enjoyed your stay and found our staff to be friendly and helpful.

We would also like to thank you for your kind comments regarding our guest rooms. Our team works hard to ensure guest satisfaction and we are happy to have exceeded your expectations.

We would like to apologize for any inconvenience you may have experienced regarding the kitchenette furnishings in your room.

We hope you will consider stating with us the next time you are travelling in the Augusta area.

Best Wishes,

Executive Suites Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
    18
    13
    4
    1
    9
See reviews for
13
1
8
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Augusta, Georgia
1 review
5 of 5 stars Reviewed October 22, 2012

I stayed at Executive Suites Inn in October 2012, the administration is second to none in friendliness, promptness, and service. My room was a very clean, expansive one bedroom furnished with everything you could need for an extended stay including: good size HD tv, couch, coffee table, microwave, refrigerator, dishwasher, stove/oven, plenty of cabinet space, comfortable bed with clean sheets and pillows, large closet and W/D hookups. The building is nice and the landscaping is well kept. Also, the hotel has great showers with hot water and good AC/heat. Ultimately this is a clean, family friendly place, with large rooms, and impeccable service.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishal T, Director of Sales at Executive Suites Inn, responded to this review, February 13, 2013
Dear Valued Guest,

Thank you for your excellent review of Executive Suites Inn. We are pleased to read you enjoyed your stay with us.

It is wonderful to read your comments regarding our friendly staff and excellent guest service.

We would also like to thank you for your kind words regarding our clean and spacious guest rooms. We are pleased you were able to enjoy the amenities provided in the room such as the sitting area, kitchen appliances and spacious closet.

We look forward to having you as our guest in the future.

With Kindest Regards,

Executive Suites Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotonda West, Florida
1 review
3 of 5 stars Reviewed October 22, 2012

I recently went to visit my husband at Fort Gordon and booked a room here. When I arrived, it was not as the pictures show, but it was not terrible either. The set up is very nice, although like another review said, it doesn't come with an iron, hairdryer, pots/pans... The bed was very comfortable, not rock hard like most hotels. The only complaints that I have are the bathroom needs updated, the sink and tub were rough looking and our AC didn't work properly. It wasn't hot but not as cool as we would have liked. The staff was very friendly and I will actually be staying there for another weekend. It's not the greatest, but it's nice enough, and it's really not that hard to find. There is a sign telling you where to turn..

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hephzibah, Georgia
1 review
5 of 5 stars Reviewed July 20, 2012

Our stay at this hotel was very enjoyable. A storm damaged our home, so we got there very late. The staff was very nice. The room was wonderful. Because it was a prolonged stay the full kitchen area was used greatly. There was a nice big TV with cable, irons, blow dryers, the works. It was a port in a storm.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 20, 2012

OMG. Never, ever, ever, ever AGAIN. I booked 2 rooms and the mgt was nice at check-in. Then, they started coming into our room unannounced, questioning us about everything. They continued to call us 8 times within the first hour. We have a large family that came over so we could follow them to a funeral. As soon as they arrived, mgt. was at our door questioning them, calling me etc. Holy crap!!! It was 90 degrees, and they started calling us telling us to turn off the a/c! 5 times over two days they yelled at us about the air conditioner. Are you serious? I wanted to cancel so I could get another hotel, but they were going to charge me anyways - so I was stuck! I was there for a funeral and missed most of the service because I was dealing with these people. The following day, the same thing happened and I was late to church because they were harassing us! +smoke alarm was going off for no reason, bathrooms were uncleaned, we had to ask for towels, the iron didn't work in one room, no ironing board in the other... A nightmare.

Stay here at your own risk!!!

Room Tip: Consider rooms closer to Augusta's city center for better accommodations and better management.
See more room tips
  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
3 reviews
1 of 5 stars Reviewed March 8, 2012

Web site is a total misrepresentation of this hotel. This place is outdated, worn and in need of extensive maintenance. It all starteds with entering the room, the door on most rooms were hard to open, my room had no clock, iron, ironing board,bedroom lamp,clothes hangers or working phone.
The place was painted but there was more paint on the counter and appliances than on the walls. The
heating system was so loud, it kept you awake half of the night and the refer kept you up the other half. Asked for a wake up call that never came. The stairs to the second floor were so uneven you have to be very cautious using them. My advice.... STAY SOMEPLACE ELSE....

  • Stayed March 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport News, Virginia
1 review
5 of 5 stars Reviewed February 23, 2012

My stay here was wonderful, as stated in the title. It was located not 5 minutes from Fort Gordon and in quiet area. The staff was friendly and very helpful. The rooms were as pictured and very clean and comfortable. I will staying again when I come back to the area for business.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Executive Suites Inn

Address: 3682 Deans Bridge Road, Closest to Fort Gordon, Augusta, GA 30815
Location: United States > Georgia > Augusta
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #28 of 82 Hotels in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Executive Suites Inn 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Fully furnished 1 bedroom suites with one or two beds, complete kitchen with full-sized appliances including refrigerator, four burner stove, oven, microwave, coffee maker, dishwasher and plentiful cabinet space. Free High speed wireless internet, Cable television with Free movie channels, Guest Clothes Care Center. 24 hour on-site management with recorded video security. Central heating and air, convenient at door parking with parking for large vehicles. ... more   less 
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