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“Great Location” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   2911 Riverwest Drive, Augusta, GA 30907   |  
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Choice Privileges Points
Ranked #2 of 82 Hotels in Augusta
Certificate of Excellence
Pleasantville, New York
1 review
“Great Location”
5 of 5 stars Reviewed December 3, 2013

I stayed here for 3 nights during Thanksgiving weekend and had a great experience. The location is just off I-20 and a 10-15 minute drive to shopping, dining, Downtown Augusta, and the Augusta National. There is a gas station with a Wendy's across the street, which came in handy for forgotten items and midnight cravings. The hotel was quiet, clean and inviting and had a satisfactory complimentary breakfast. After a long drive from New York, Jessica at the front desk provided quick service with southern charm. I would definitely stay here again!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric T, General Manager at Comfort Suites, responded to this review, December 6, 2013
Thanks for staying at Comfort Suites Augusta during your holiday travels! I will be sure to pass along your note to Jessica. I'm so glad you found our location to be good. We are conveniently located to most of the retail and restaurants in the West Augusta area. If you're ever in the area again, please stay with us once more! Enjoy the rest of your holiday season.
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309 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
1 review
5 of 5 stars Reviewed December 3, 2013

The Comfort Suites in Augusta was an excellent place to stay. The hotel was very well designed and gave the appearance of a new building. The rooms were large, clean and well furnished, making it seem more like a small apartment or condo rather than just a hotel room. In addition, the staff was friendly and helpful, in particular Jessica, one of the the night attendants, who directed us to several great restaurants in the area. As a devout Catholic, I honestly felt guilty about the quality of service we received at such a reasonable price and I look forward to staying there again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric T, General Manager at Comfort Suites, responded to this review, December 6, 2013
Thank you for staying at our hotel and writing a review. I'll be sure to pass along your message to Jessica. We're so glad you enjoyed your stay. Comfort Suites Augusta strives to be the best accommodations for travelers in the Augusta area. Please come stay again!
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Augusta, Georgia
1 review
5 of 5 stars Reviewed November 20, 2013

I haven't had the opportunity to stay at this location however, after a recent business visit I'm definitely looking forward to it! The hotel is inviting, beautiful, clean, and has a wonderful design. Ashley at the front desk was friendly yet professional as well as Eric the manager. The experience overall was simply the best and I look forward to not only staying here but also future employment.

Great job guys!
Kimberly H.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric T, General Manager at Comfort Suites, responded to this review, November 27, 2013
Thanks so much for stopping in. We appreciate your review and mentioning us personally!
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Alpharetta, Georgia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 29, 2013

I spend at least one night a month in Augusta and stay at the Comfort Suites whenever they have rooms. The facilities are always in excellent condition and their staff is friendly and helpful. I stay in hotels 2-3 nights a week and wish every town had a hotel this nice at reasonable rates.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric T, General Manager at Comfort Suites, responded to this review, November 4, 2013
Thank you for taking the time to review our hotel! We pride ourselves on our competitive rates and accommodating atmosphere. I'm so glad you choose to stay with us during your time in Augusta. If there is anything you need, please do not hesitate to reach out to me.
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Jacksonville, Florida
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed October 28, 2013

I stay here about once a month. The staff is friendly and accommodating. Probably one of the nicest hotels in the area at this price point. The only negative is the dog kennel on the back side, but if you simply request a room facing the parking lot you should enjoy your stay. Cleanliness is VERY important to me, and this hotel get very high marks in that area. Location is great, being away from the traffic of Washington road. It is one exit away from dozens of restaurants, grocery stores and of course...a Starbucks!!

Room Tip: Ask for a room facing the parking lot and you will not hear the dogs barking in the kennel behind th...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric T, General Manager at Comfort Suites, responded to this review, November 4, 2013
Thank you for being a regular guest. I always look forward to your stays with us here at Comfort Suites. We appreciate you taking the time to review our clean and inviting hotel. Our number one goal is to please all of our guests by doing the best we can at proving comfortable accommodations. Please ask for me anytime you need anything during your future stays.
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Knoxville, TN
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 19, 2013

We have stayed at many Comfort Suites through the years as we are are family of five and we like the size of the rooms at these hotels. This property ranks as one of the nicer Comfort Suites that we have stayed at. The room was spotless. This location is very convenient to the interstate. The beds were comfortable. We didn't arrive until close to midnight and we were all very tired and the kids were cranky. The young woman that the front desk was very friendly and quickly checked us in to our room. We only stayed here one night and would defiantly stay here again if we are in the area.

Room Tip: You might want to request a room opposite the "Pet Resort" that is right next door to this...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric T, General Manager at Comfort Suites, responded to this review, October 26, 2013
Thank you so much for your wonderful review. I'm glad my courteous front desk staff was able to accommodate your needs. Please come stay with us again!
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Dallas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 10, 2013

Visited Augusta for a meeting. The bed was comfortable and the suite gave me plenty of room to work while waiting on the rest of the group. The room was comfortable and the staff was wonderful. Ashlee checked us in and made our visit a joy. Thanks for the Southern Hospitality.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric T, General Manager at Comfort Suites, responded to this review, October 13, 2013
We're so glad you chose Comfort Suites Augusta as your accommodation for your trip! Thanks for mentioning our hard-working staff as part of your review. I'll be sure to pass along your kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 2911 Riverwest Drive, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 82 Hotels in Augusta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Conveniently located on Interstate 20, the Comfort Suites® hotel is less than three miles away from the Augusta National Golf Club, home of the Masters Tournament. This Augusta, GA hotel is also minutes away from local points of interest like the James Brown Arena, the Augusta-Richmond County Civic Center and Augusta State University.Nestled beside the Savannah River, the Augusta Riverwalk and downtown historic Augusta are both less than four miles from the hotel. These areas offer a variety of sightseeing opportunities, museums, numerous entertainment options, specialty shops and unique eateries.Guests of this Augusta, GA hotel are invited to enjoy amenities and features including:•Free wireless high-speed Internet access•Free local calls•Seasonal outdoor pool and sundeck•Fitness center and saunaYour Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.Business travelers will appreciate conveniences like free weekday newspapers, a public computer with Internet access, and copy and fax services. Our banquet and meeting rooms can accommodate most business or social functions.All of our spacious guest rooms have microwaves, refrigerators, curved shower rods, hair dryers, flat-screen televisions,spacious work desks, pillow-top mattresses, sofa sleepers, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms.For added guest convenience, we offer free parking that can accommodate most cars, trucks and buses. Coin-operated laundry facility is available.Whether your travels bring you to breathtaking Augusta for business or pleasure, make the Comfort Suites hotel your home away from home. Our ideal location, countless amenities and friendly staff await you. ... more   less 
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