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“Very nice, friendly staff” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   2911 Riverwest Drive, Augusta, GA 30907   |  
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Choice Privileges Points
Ranked #2 of 82 Hotels in Augusta
Certificate of Excellence
New Albany, IN
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Very nice, friendly staff”
5 of 5 stars Reviewed July 5, 2012

This is a typical Comfort Suites. What makes it special is the staff. Front desk, breakfast and cleaning staff were all friendly and helpful. this was my second stay here and we have made reservations to stay there again.
Depending on your plans in Augusta this hotel may not be convenient for you, it is about 7 miles from downtown and the only things within walking distance are three hotels and a truckstop (with a Wendys).

Stayed June 2012, traveled with friends
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309 reviews from our community

Traveler rating
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    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed July 4, 2012

I travel a lot to for business and stayed here for 3 nights in June. I really enjoyed the sauna in the gym. I didn't expect to indulge there every day of my stay, but it was nice to unwind at the end of the day. There were grab and go bags for breakfast in addition to the hot breakfast and snacks by the elevator when I returned to the hotel after work in the evening. Some nights they bring in pizza and beer to enjoy in the lobby area. The staff stays on it and really makes your experience better when you are away from home. Best service I received in the hundreds of hotels I stayed at in rural areas of the Carolinas, Virginia and Georgia. Thank you Comfort Suites for everything you do!

Room Tip: Close to highway Better value than those 2 miles away
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelseyL, General Manager at Comfort Suites, responded to this review, October 5, 2012
Thank you very much for sharing your comments on our hotel with Trip Advisor .I can’t thank you enough for all your kind words about the Comfort Suites in Augusta, GA. My colleagues and I are thrilled that you found your accommodation, food and guest service meeting your expectations. My colleagues in this hotel are the best team in Augusta. They always go out of their way to be sure our guests expectation has been met 100% of the time. They are very creative and very detailed, we are so glad we have them. Thank you for noticing. We are looking forward to your next stay again soon.

Sincerly,

Kelsey Long
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
132 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed July 1, 2012 via mobile

We were extremely happy with our stay! The lady at the front desk was very sweet, and the room was very clean. The bed was very comfortable and pillows were soft. Big tv, a nice couch, fridge, large bathroom with a big vanity, etc. The room smelled a little like lysol when we first walked in but besides that it was fine and would stay here again!

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft. Bragg, NC
Level Contributor
4 reviews
5 of 5 stars Reviewed June 27, 2012

I have stayed at this hotel numerous times. This is the only hotel I stay at when I come in town. I absolutely love it! The rooms are always clean, very spacious rooms, comfortable beds, the staff is very curteous, and the breakfast is awesome. I have never had an issue with this hotel and will continue to be a loyal customer.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valdosta
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2012

My husband was severely burned and had to be airlifted to the burn center in Augusta. I spent weeks at a time at this property. The staff was exceptional. My husband is recovering at home now but my family and I plan to visit again leisurely.

Room Tip: Large flat screens :)
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  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suwanee, Georgia
1 review
5 of 5 stars Reviewed June 23, 2012

A great hotel. Compared to the hotel last year, this felt like the Four Seasons. Great staff, very clean, everything felt new. The staff went out of their way to try and make your stay pleasant, from having extra water bottles available to bag lunches.

Highly recommend it to anyone spending some time in Augusta.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebring, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2012

Mallory's welcoming smile made checking a breeze. We felt instantly welcomed by Mallory and Kelsey at the front desk. Cindy made sure breakfast was perfect each morning by keeping the area clean the the food fresh. Chevone in housekeeping made sure that we had everything we needed in the room. Clean, comfortable room. Bed was great. Thank you! We will definitely stay again!!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Comfort Suites

Address: 2911 Riverwest Drive, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 82 Hotels in Augusta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Conveniently located on Interstate 20, the Comfort Suites® hotel is less than three miles away from the Augusta National Golf Club, home of the Masters Tournament. This Augusta, GA hotel is also minutes away from local points of interest like the James Brown Arena, the Augusta-Richmond County Civic Center and Augusta State University.Nestled beside the Savannah River, the Augusta Riverwalk and downtown historic Augusta are both less than four miles from the hotel. These areas offer a variety of sightseeing opportunities, museums, numerous entertainment options, specialty shops and unique eateries.Guests of this Augusta, GA hotel are invited to enjoy amenities and features including:•Free wireless high-speed Internet access•Free local calls•Seasonal outdoor pool and sundeck•Fitness center and saunaYour Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.Business travelers will appreciate conveniences like free weekday newspapers, a public computer with Internet access, and copy and fax services. Our banquet and meeting rooms can accommodate most business or social functions.All of our spacious guest rooms have microwaves, refrigerators, curved shower rods, hair dryers, flat-screen televisions,spacious work desks, pillow-top mattresses, sofa sleepers, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms.For added guest convenience, we offer free parking that can accommodate most cars, trucks and buses. Coin-operated laundry facility is available.Whether your travels bring you to breathtaking Augusta for business or pleasure, make the Comfort Suites hotel your home away from home. Our ideal location, countless amenities and friendly staff await you. ... more   less 
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