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“Orange Roof” 4 of 5 stars
Review of Howard Johnson Express Athens

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Howard Johnson Express Athens
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Howard Johnson Express Athens
2.0 of 5 Hotel   |   2465 West Broad Street, Athens, GA 30606   |  
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Special Offer
Free High Speed Internet
Ranked #15 of 20 hotels in Athens
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130 people have reviewed this hotel

Traveler rating
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    26
    32
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    31
See reviews for
43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
BIRMINGHAM
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 14, 2013

First of all Stepine at the front desk was a rock star. The manager on duty was also very good. The problems, asked and made a copy of my drivers license without a privacy policy. Matching my license to my credit card and keeping it on file is a problem. I never had a hotel ask and keep a copy of my license. The outside of the property is well kept and clean. We were in building A or the first building. The door into the building should have been locked but was not. It appears the door did not close correctly, a safety issue. The room was clean, with a flat screen t.v. The only issue was a large Clorex stain on the bed spread. The manager quickly took care of this, but for $150@ night it should have been better. He did discount the rate, but we left and went to the Hampton down the street and got the last room. We did not have provide my license and as to cost it was the same but better quality room, but the front desk was not as good.

Room Tip: Work with the front desk, they are great.
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minesh p, Guest Relations Manager at Howard Johnson Express Athens, responded to this review, November 4, 2013
We sincerely value the time and effort you gave to share to us your experience following your recent stay. We wish to let you know that we will work harder than hard to further improve the services we offer our valued guests. Thank you for giving us an opportunity to correct our deficiencies, and we hope that we may give you a far better experience next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
5 of 5 stars Reviewed February 23, 2013

MY Wife and I had some car issues, needed a place to stay until the problem had been fixed. What a wonderful and professional staff, they represent the Howard Johnson brand very well. We were both surprised and delighted to see such hardworking at its best. Kudos to the Entire Staff! By the way, now we're both now EX Priority Club Members. Thanks to the Excellent Service, Bargain Price and Great Breakfast! Thanks Again and See You Very Soon!

Room Tip: Excellent Bargain!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minesh p, Guest Relations Manager at Howard Johnson Express Athens, responded to this review, November 4, 2013
To hear such an inspiring feedback from our valued guest is indeed heart-warming. We couldn’t thank you enough for appreciating all the hard work we put into serving you well. The notice you gave to our reliable staff as well as the liking for the accommodation and the breakfast served motivates us to strive harder than hard to excel more in this line of work. We sincerely hope that we could be of service to you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Robertsdale
1 review
4 of 5 stars Reviewed February 20, 2013

When I made reservations at this hotel I had very low expectations about the quality because the rate was so cheap. To my pleasant surprise the room was very clean & breakfast was better then expected.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minesh p, Guest Relations Manager at Howard Johnson Express Athens, responded to this review, November 4, 2013
Thank you for taking the time out of your busy schedule to review our property. It gives us immense pleasure to know that we have served you well. We genuinely invest on great customer service for we aim to set ourselves apart from others, and for you to commend us on that matter is truly rewarding and inspiring. Thank you for choosing to stay with us, and we certainly hope to be of service to you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Howard Johnson Express Athens

Address: 2465 West Broad Street, Athens, GA 30606
Phone Number:
Location: United States > Georgia > Athens
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #15 of 20 hotels in Athens
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Athens 2*
Reservation Options:
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Also Known As:
Howard Johnson Athens
Athens Howard Johnson

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