The staff here is so rude. I stayed here eariler this week. I am a HH Diamond member. I have never been treated like this at any other Hilton property.
I have stayed at the hotel several times. This is the first time I have had a problem. The staff looked and acted if they were new hires. They need to be trained.
When I checked in the front desk girl some how ran my card several times. My credit card company called to say that seemed to be some strange charges in my card. My credit card company declined the charges because the card had been run so many times. I talked with my credit card company and they took care of it. I went down to the front desk to tell them I had talked to my credit card company and I accepted the charges for my room only. They people at the front desk kept saying your card is declined. One of the girls finally looked at my account and saw the room had been paid for. She was also the person that said the person who checked me in was the person that ran the card multiple times.
I was treated like someone who was trying to skip out on my bill. I will not stay here again!!!!
The beds are terrible. I could not sleep well at all.
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- Also Known As:
- Hilton Garden Inn Athens Downtown Hotel Athens
- Hilton Athens
- Athens Hilton Garden Inn