I absolutely love coming to town to stay at this hotel. The staff is always VERY welcoming and accommodating. The interior of the hotel is modern yet comfortable. Great food at the bistro and drinks at the bar!
Specifically, I wanted to mention an employee by name. On Wednesday night of my stay, I was not feeling the best in the world. I called down to order room service. (I ordered a pepperoni pizza which was DIVINE!) However, most importantly the server who took my order and delivered the food was named Michelle. She was amazing! So mice and pleasant to be around. She even called about 20 minutes after I got my food to make sure all was satisfactory. What an asset she is to your staff!
I also love being able to walk to the Classic Center for business meetings.
I will give you the one con to this hotel that I believe is an issue. The noise level is crazy. I always request to be on the 5th floor (Penthouse) because of the noise. Something feel off my bed one night and I really wanted to call the room below me and apologize. I know it sounded like a bowling ball coming through the ceiling. I can remember staying there on the second floor and being able to hear the person in the room above me going to the restroom. I understand that it is part of the "green" ambiance that is going on, but seriously, there needs to be some insulation pumped in between, above, and below the rooms.
Again, Hotel Indigo is one awesome hotel. I will stay there again and again if given the chance.
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