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“The worst Experience EVER” 1 of 5 stars
Review of Hotel los Zorzales

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Hotel los Zorzales
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12 calle | Colonia Villa Eugenia, 22 avenida, 12 calle. A 6 Cuadras del City Mall, San Pedro Sula 00000, Honduras   |  
Hotel amenities
Ranked #11 of 35 Hotels in San Pedro Sula
Tegucigalpa, Honduras
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“The worst Experience EVER”
1 of 5 stars Reviewed July 1, 2011

When my Family and I go to San Pedro Sula we usually stay at the Intercontinental Hotel or Holiday Inn Express. We wanted to try something different and Los Zorzales seemed like a cozy and hospitable place. Unfortunately, upon arriving this idea vanished completely. I had made the reservation three days prior and when I arrived the hostess with a rude tone told us that there was a room in our name without the specifications we asked for. I specifically asked for a two double bed bedroom and this was confirmed, but the lady kept saying it wasn't confirmed and that it was somehow our fault. She kept blaming us and failed to provide any solution to the mistake the staff had made. We were all tired after a long trip and were left without a hotel room whatsoever. The incompetence of the staff was extremely dissatisfactory. Fortunately we found a room elsewhere because we are frequent clients in the Holiday Inn Express.

By the way the bathroom in the lobby was filthy there wasn't even toilet paper.

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

Traveler rating
    16
    2
    0
    1
    1
See reviews for
6
1
4
6
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Siguatepeque, Honduras
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 10, 2011

Our family has stayed in different hotels in San Pedro Sula. This hotel is brand new with very fine decor, nice touches of elegance throughout the hotel from the entry, through the hallways, to the actual rooms with tapestry decor, spanish tile, ornate headboard, very comfortable beds, and flat panel televisions. It is situated minutes from the nicest mall in San Pedro Sula, which is a big positive for those desiring safe places to eat and entertainment. The staff is most helfpul and attentive from the general orientation of the hotel upon arrival right down to getting us a trusted taxi driver at the cheapest rate to get to the right places. This was kind of a resort experience without the resort price. We will definately be going back!

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel los Zorzales

Address: 12 calle | Colonia Villa Eugenia, 22 avenida, 12 calle. A 6 Cuadras del City Mall, San Pedro Sula 00000, Honduras
Location: Honduras > Cortes Department > San Pedro Sula
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #11 of 35 Hotels in San Pedro Sula
Number of rooms: 20

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