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“Nice Stay” 4 of 5 stars
Review of Hotel and Restaurant Bambu

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Hotel and Restaurant Bambu
Tzanchicham 7, Santiago Atitlan, Guatemala   |  
Hotel amenities
Bushnell, Florida
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Nice Stay”
4 of 5 stars Reviewed July 23, 2012

The owners of this hotel are fantastic. The rooms are nice and clean. The hotel staff is helpful. The dining options are limited and the resturaunt menu needs some help. There are boats available that will take you to other parts of the lake and again the owners will help you organize any kind of tour or activity that you need. The grounds are beautiful and well kept. The pool can be a bit cold as it is shaded for part of the day, but it is big and nice and secluded. Great place to stay at the lake!

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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54 reviews from our community

Traveler rating
    24
    21
    6
    3
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 16, 2012

There is not a lot of budget hotel in Santiago (that are well situated OR that are listed on the internet) so I reserved at the Eco Bambu Hotel which costed us 99$ US for a room quadruple, continental breakfast included....Not too expensive but still not a budget hotel.

The price was not expensive if we look at the hotel...the site is amazing, with beautiful gardens, swimming pool and a nice terrasse with a view on the lake. Our room was very clean and very big and so was the bathroom!!! The bed was very comfy. I was scared to see big MONSTRUOUS spiders.... but I haven't (ok my friend did but they told me once we were gone).

We arrived at the hotel by boat from Panajachel... but be careful, we paid an extra 30Q to the boat drive for him to stop at the hotel dock instead of the public one. You don't need to do this...you can easily take a Tuk Tuk at the docks that will cost you 15Q instead of 30Q per person. I know it's not a lot but when you're on a tight budget is great to know =)

We decided to do an happy hour at the hotel bar but honestly, if you want to do this... drink somewhere else. There was a lot of think on the drink card but what I wanted wasn't available. I finished with a sangria...made form smashed pinapple and wine...ewww... NNNNOOOO good! And it was expensive!!

The drinks were not great but the food was. We had great plates and it was delicious. The only thing is for the breakfast. We had continental breakfast included in our price and the honestly it didn't include many things. For mw it was fine, but not for my husband so we asked if we could pay the difference between the continental and another item on the menu but we couldn't so we had to pay the full price for the breakfast (which was not the continental one).

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Boulder
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2012

If anyone has had the privilege of meeting the owner of the Bambú they would know that he cares much more about accommodating his guests than money. I recently stayed at the Bambú and personally enjoyed the food, but to inform all of the serious food critics, the staff told me that they are in the process of changing the menu completely because they have heard that the food is one of the hotels weaker points. They just finished an amazing wood burning stove and in addition to the new menu they will offer an array of pizzas, home made bread, and many different dinner specials. I was completely blown away by the amazing views and gardens and although the rooms are kinda simple, they are very spacious and clean with reliable long hot showers. During my stay I became quite familiar with the staff (I'm a very social person) and I overheard them talking about a threatening email sent by the person who wrote the review below mine. Apparently the Bambú was told that if they didn't re-emberse these people for their stay they would write terrible reviews about the Bambú on every website they could find. They had stayed during Semana Santa which is the biggest party week of the year and expected a peaceful couple of nights when everyone who comes to Santiago this specific week comes to party and celebrate. Hopefully people wont miss out on this wonderful escape because of one out of place revengeful review. I would recommend this hotel to anyone; travelers and families alike!!

Room Tip: The bungalows were right by the lake and the upstairs rooms had amazing views
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 14, 2012

When we booked our reservations for this hotel, and they required a 50% deposit ahead of time, I was a little wary. Rarely do we find that we get what we pay for here regarding hotels in Central America. Well, this place was no exception and I think we've finally learned our lesson this time. We booked two nights (it's the minimum) and two rooms. One room was for my mother who was visiting for the week, and the other for my husband and myself. On arrival, the hotel looked great. Beautiful gardens, nice looking rooms, a nice pool. However, the reality for us was much different. My mother's room was located at the very top of the property, near the busy road, so all night long she heard trucks honking, etc. NOT very restful. But the worst was the room my husband and I were given. Basically, it wasn't even part of the hotel area. It was settled right in between some other, privately owned vacation houses, and I mean these houses were within just a few feet of each other. It was right on the lake, which seemed cool at first, but then we realized that the people in the house right next to us were not going to be enjoyable to be next to. And, since it's "private" and not part of the hotel, the hotel staff were unwilling to help us out by requesting that they quiet down. They had gotten our money from us, and that's all they cared about. Between having to listen to loud music and loud conversations from the dock and house immediately next to us when we were trying to enjoy the "tranquility" of the lake, and then really bad, really loud (amplified with microphones) karaoke coming from the living room of that same house, until 1am the night before we had to drive home (San Salvador), it was a miserable stay. In addition, there was a boat docked right off our little patio area and kept coming and going all night long, with people talking loudly, etc. and the motor, of course, was loud. The room itself was very dingy, with numerous large spiders we had to get rid of before feeling remotely comfortable. The beds were both really old and in terrible condition (big dips in the center), and everything looked like it needed a paint job. We got the impression that the hotel had only recently acquired this property and threw us into it when we called for a reservation. I'd have rather they'd told us they were full and saved us two miserable days there. The restaurant service was also crummy and the food, terrible. We found much better food in town. Overall, in fact, Santiago Atitlan was not really worth going to. It's a grimy little town with some touristy shops, and that's about all.

  • Stayed April 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chattanooga tn
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 19, 2012

Bambu is a few hundred dusty yards off a busy, narrow thoroughfare, but it is a world apart. The property is right on the shore of Lago Atitlan. You can watch local citizens fish, wash their clothing, or even go for a swim right outside your rooms.
The rooms are excellant--but not in a Ritz-y sort of way. They are sturdy stucco and tile structures. Clean, sizeable and quiet. Showers are really hot. There are no phones or TVs in the rooms, but when the grounds are as lush with flowering tropical plants, do you really need or want to see what is happening in civilization? There is a (slow) computer and complimentary WiFi in the lobby for guests.
The restaurant serves good food, but the service was sometimes iffy. To be fair, we were in a group of nine and asked to orders to be divided among six checks. It was always a good idea to actually look on the tab to make sure one was only paying for what one ordered.

Room Tip: Rooms 1 & 2 have thatched roofs and are chillier at night. Three, 4 and 5 are on a lower level...
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Jurong, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 13, 2011 via mobile

David Yates, the owner of La Casa Colibri Estate in Santa Catarina suggested we do lunch at the Bamboo when we visited Santiago. What a great suggestion.

You can eat inside or out. We ate outside and enjoyed the volcano views, water vistas and parts of the village. Everyone enjoyed their food and had a nice time.

Our boat driver took us right up to the dock. Bamboo is a must do in Santiago.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 4, 2011

Thank you to the staff at Bambu. We spent 3 enjoyable days in Bungalow 1, what a fantastic position. With perfect weather we explored the surrounding bay in the kayaks. The food was plain but a good selection in a restaurant with an amazing view. Beautiful gardens and a large pool just topped off a wonderful stay.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel and Restaurant Bambu

Address: Tzanchicham 7, Santiago Atitlan, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Santiago Atitlan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Santiago Atitlan
Price Range (Based on Average Rates): $
Number of rooms: 12
Reservation Options:
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Also Known As:
Bambu Santiago Atitlan
Bambu Hotel Santiago Atitlan
Hotel And Restaurant Bambu Santiago Atitlan, Guatemala - Lake Atitlan

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