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“The best part of our vacation” 5 of 5 stars
Review of Hotel Kakchiquel

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Hotel Kakchiquel
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Calle Santander, Panajachel, Guatemala   |  
Hotel amenities
Ranked #25 of 29 Hotels in Panajachel
San Ignacio, Belize
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The best part of our vacation”
5 of 5 stars Reviewed November 4, 2011

We were fortunate enough to stay at this hotel. It is very beautiful, conviently located, and had friendly and accommodating staff. The restaurant was very good and the prices were affordable, lots of hot water, fresh towels, free internet (both wifi and provided computers), secure underground parking, pool and hot tub...all of this and an unbelievablly low price. Thank you Don Horacio

Room Tip: We stayed in 212
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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47 reviews from our community

Traveler rating
    8
    8
    16
    8
    7
See reviews for
11
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Middlebury, Vermont
Top Contributor
209 reviews 209 reviews
68 hotel reviews
Reviews in 101 cities Reviews in 101 cities
279 helpful votes 279 helpful votes
3 of 5 stars Reviewed June 9, 2011

This hotel has a variety of rooms and had a lot of local people staying here along with us. Breakfast is included.

Room Tip: Be sure room has a window
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  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Man. Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 29, 2010

Although this hotel may seem expensive in guatemalan standards, it is well worth it. We paid $61.00 USD for a double room with a spacious area with a couch, chair and a counter with a sink. It had windows(abiet could get a wee noisy) and the showre was hot, full breakfast was super and 2 computers with unlimited free access. Staff are all terrific..big hugs when we left. Great hotel in a great area.

  • Stayed August 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 15, 2010

I am truly gobsmacked by some of the reviews I have read. It is clear that what is comfortable and good to a Backpacker in his 20s or 30s is not the same as defined by the more mature professional traveller looking to travel comfortably. I missed out on the backpacking when I was young. Now at the "ensuite" stage of my life when I can and do want to travel to places that don't involve lying on beach for two weeks, I want to do it comfortably if not luxuriously. We arrived at this hotel in the middle of an Intrepid comfort tour through Mexico, Guatamala and Belize. The room we were shown to had wires coming out of the top of the shower (a serious H&S hazzard) and the bathroom stank of mould. After finding a couple of dead cockroaches we decided not to stay and moved to a clean, newly refurbished posada across the road at a lot less than the list price of this hotel.

  • Stayed March 2010, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Watauga
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 2, 2009

This is the 2nd time we've stayed at the Hotel Kakchiquel in Panajachel, Guatemala. We stayed in a large room on the 2nd floor. The bedrooms were comfortable and the bathroom clean with plenty of hot water. There was a small refrigerator in the room that kept things cold but the noise of the compressor going off and on at night was too noisy. Other than that we had a quiet night's sleep all four nights.

The location is great, on the lake end of the main Santander thoroughfare. There is free internet in the lobby. Although the hotel clerks didn't speak much English (and we didn't speak much Spanish), they were always helpful.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York
Top Contributor
53 reviews 53 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 30, 2009

I think this hotel was pretty good. Centrally located on the main street in Pana. Breakfast was not the greatest but it was ok. I thought the staff could have done a better job of helping ...like a car back to Guatemala city which they couldnt help arrange. 2 computers that are internet ready are available. The rooms have no safes which is a problem if you want to put your passports away etc.There is a pretty good coffee place down the street that makes delicious cappuchinos and coffee. The beach is only 2 blocks away. They are doing construction next door, though, and they start up at 7 am so we were up pretty early due to that.

  • Stayed March 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 21, 2008

Loved this hotel. Best location, right on the main street 2 blks from the Lake. The staff goes out of their way to give excellent customer service. Super clean rooms, hot water, and very reasonable rates. They have a small pool, hot tub, and computers with free internet. They also have free wireless internet. This hotel has it all. This is the thrid time we have stayed there. Very good security too. Rooms are decorated with nice local bedspreads. They have cable TV and free bottled water. Great value without losing the comforts most people want. There are 2 hotels across the street from each other. Book early if you want rooms on the weekend. This hotel fills up. It is a favorite with groups since it has a large meeting room. It also has an underground parking garage.

  • Liked — Location and staff
  • Disliked — I like it all
  • Stayed February 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kakchiquel

Address: Calle Santander, Panajachel, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Amenities:
Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #25 of 29 Hotels in Panajachel
Number of rooms: 31
Also Known As:
Kakchiquel Hotel Panajachel
Hotel Kakchiquel Panajachel, Guatemala - Lake Atitlan

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