We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Funky charm” 4 of 5 stars
Review of Hotel Utz Jay

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save
You added Hotel Utz Jay to your Saves list
Hotel Utz Jay
5 Calle 2-50 Zona 2, Panajachel, Guatemala   |  
Hotel amenities
Ranked #5 of 29 Hotels in Panajachel
San Miguel de Allende, Mexico
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Funky charm”
4 of 5 stars Reviewed February 7, 2013

Centrally located in Pana, this hotel is off on a quiet street with lovely gardens, hot tub, and steam. Separate small cabins with comfortable beds and outdoor sitting areas in the garden. Two friendly German shepards, the owners pets, are there to hang out in the garden. This is not luxury but it s clean, friendly, and inexpensive. Great help with drivers, boats, and tips on restaurants.

Room Tip: If you are traveling with another couple, ask for the adjoining rooms with a small living area. One...
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

131 reviews from our community

Traveler rating
    61
    51
    12
    4
    3
See reviews for
19
55
25
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Seattle, Washington
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 31, 2012

The hotel is clean but is old and beaten up, needs updating... 2 amazing doGs, free Internet and good location. Includes free breakfast, we only had the toast so no opinion there.... Claudia was very helpful

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guatemala City, Guatemala
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 20, 2012

I stayed a couple of nights at the Hotel Utz Jay while visiting Pana and a couple of the other towns on Lake Atitlan. The hotel is a very good value. I paid 225Q a night, and I believe the price is even better if you agree to stay 3 or more nights. The hotel is on a quiet street, but only a couple of minutes by foot from the town's main road. It made it very easy to get a good night's rest. The room was exceptionally clean and even had a little patio area to sit out on and enjoy the weather. There was a television with plenty of tv stations from the states (HBO, ABC, CBS, NBC, etc) which was nice to watch when I was laying in bed at night. There was an A/C and fan to get some air flow in the room. The employees at the front desk were helpful and friendly as well. My only complaint would be the lack of water pressure in the shower. There were times when it slowed down to a drip, but that happens in Guatemala! They did serve breakfast, but I never ate at the hotel. Overall, I was very pleased and will happily stay here again. It's a solid choice for Pana and a really good deal!

Room Tip: I stayed in room 5 in the back. The room was upstairs and had a little patio to sit on. I didn'...
See more room tips
  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawaii
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 10, 2012

The rooms are set around a nice garden, and the hotel is set a few blocks off of the main street. Staff was very helpful and informative. It fit our needs perfectly. The free breakfast was a bit small (banana bread, fruit, coffee), so we usually upgraded to a more filling breakfast.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2012

We enjoyed the location as it is within a short walking distance to the lake and the main shopping district yet is on a quiet side street. The rooms are basic and include hot water and wi-fi. The gardens are lovely and well maintained. Breakfasts are no longer free, but were inexpensive and very good. Staff was attentive and helpful. Overall a good value.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emeryville, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 20, 2012

A Tour company in Xela Recommended this Hotel to me in Feb of 2011. I have stayed here 5 times. I enjoy the atmosphere, the Proximity to everything, the rooms and staff. I love the Plants in the Garden. Lemons and Coffee were in Bloom in October!

Room Tip: I have stayed in 5 different Rooms. I like all
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Northwest
Top Contributor
149 reviews 149 reviews
95 hotel reviews
Reviews in 86 cities Reviews in 86 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed October 11, 2012

Stayed here 1 night, during a Panajachel festival. It was MUCH quieter than the rest of the town!

Pluses:
1) Free breakfast, and it's yummy
2) Free wi-fi
3) Cute German Shepherds to play fetch with
4) Very kind hosts
5) Great location, just off the main road, and walkable to everything
6) Features a Mayan sauna and tiny "spa" (jacuzzi) for a small fee
7) Cute bungalows surround a flowery garden
8) Super clean and neat
9) Awesome patio with easy chairs for each unit
10) Very cheap for all this- about $30/USD for an ensuite double

Minuses:
1) Cute German Shepherds, if you don't like dogs :)

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Utz Jay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Utz Jay

Address: 5 Calle 2-50 Zona 2, Panajachel, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 29 Hotels in Panajachel
Price Range (Based on Average Rates): $
Number of rooms: 13
Official Description (provided by the hotel):
Small hotel located near the main shopping and businesses, but in a quiet street, perfect location. There are rooms spread out through a lush tropical garden, from which one can relax and enjoy watching the birds (over 25 varieties), exotic plants and beautiful trees. Each room is decorated with handcrafted native motif and has a private bathroom with plenty of hot water 24 hrs., TV with cable and free WiFi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Odigeo so you can book your Hotel Utz Jay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Utz Jay Hotel
Hotel Utz Jay Panajachel, Guatemala - Lake Atitlan

Owners: What's your side of the story?

If you own or manage Hotel Utz Jay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.