Really poor service. Tried to check in during check in hours, they said we had to wait and gave no explanation why. There was a problem with my bill, again they were unwilling to adjust it. The staff we generally unenthusiastic and apathetic. Impossible to get towels at the pool. My kids, however, loved the trampoline and pool and the breakfast buffet was pretty good. I will stay somewhere else the next time we visit Panajachel.
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- Also Known As:
- Porta Hotel Panajachel
- Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan