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“Great hotel” 4 of 5 stars
Review of Porta Hotel Del Lago

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Porta Hotel Del Lago
3.5 of 5 Hotel   |   2 Avenida 6-17 Zona 2, Panajachel, Guatemala   |  
Hotel website
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Hotel amenities
Special Offer
Complimentary bottle of wine
Ranked #10 of 27 hotels in Panajachel
Atlanta
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Great hotel”
4 of 5 stars Reviewed April 14, 2013

Although the interior is a little dated by USA standards, this is a really nice hotel. Great views and amenities, pool is clean and heated, and on site dining with bar. Service is very good and rooms are lean and comfy if you can get past the 70's era decor. A nice refuge from the bustle of Pana. Fairly priced for what you get, and our corner suite comfortably housed a family of 4 for 3 days. would stay here again!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 people have reviewed this hotel

Traveler rating
    28
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    4
    4
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31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne,
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 14, 2013

We had a really nive five day stay in this welcoming, non pretentious hotel. The staff were friendly and efficient, the room was clean, comfortable and spacious (we had been upgraded to a corner 'suite'), the pool was beautiful, the location was great, and the views were stupendous!

It was a bit of a shock on arrival as it is a big big hotel standing six stories tall but once we got over that we were delighted that we had chosen Porta Hotel del Lago for our stay.

Room Tip: All rooms come with a view but the higher the floor the better it will be.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 27, 2013

We had a room on the top floor and would just sit out on the balcony and gaze at the amazing view.... breathtaking .... food ... amenities ... massage....service was all excellent
could not recommend this place enough!

Room Tip: make sure to ask if they have a room on the top floor!!!
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, BC Canada
Top Contributor
152 reviews 152 reviews
38 hotel reviews
Reviews in 56 cities Reviews in 56 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed January 23, 2013

We stayed here for 6 nights and loved the views from the room towards the volcanoes. The staff is very helpful and the laundry service great. Food can be expensive so we ate most of our meals in the town, which is only a short 1 block walk away. There is no AC but we would leave our balcony door open at night and with the fan in the room it was fine.

Room Tip: Stay on the 5th floor for the best views.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Cabos Mexico
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 8, 2013

I stayed at Porta Hotel Del Lago a week ago and I was extremely satisfied with the experience.

This resort is located in front of the lake with spectacular views of the volcanoes from each one of the guestrooms. No matter which room you stay in, you will enjoy a balcony and make sure not to miss the sunrise views, just spectacular.

Rooms are spacious, comfortable, good size bathroom with Porta Hotels toiletries (easily compared to a Westin's or Marriott's), free internet and international channel TVs.

The service is good, you will find that one of their bellboys speaks more than 30 languages!!! That shows you the quality of their staff.

The pool area is beautiful as it faces the lake as well.

Restaurant offers international cuisine, good service and good food at very reasonable prices.

Location is spectacular, the lake and volcanoes views are unbeatable, you can walk to restaurants, bars, traditional souvenirs shops at any time, it is very safe and you will discover the picturesque local community.

I visited other hotels in Panajachel and I would definitely come back to Porta Hotel Del Lago, it is the most complete resort in the area.

Room Tip: No matter which room you stay in, you will have beautiful views
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panajachel, Guatemala
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 6, 2013

The hotel is right on the lake front, with a wonderful view. The staff is very friendly and helpful. I think the hotel is geared to the Guatemalan guests, but anyone will enjoy their stay. The food is very good and the presentation is above and beyond your expectations. Hotel has a nice gym and offers a swim pilates class 3 mornings a week that is excellent as well. No air conditioning, but it is not needed because the temperatures are very comfortable staying in the high 50's at night and low 80's in the daytime. It is pleasant to just open the door and enjoy the breeze.

Room Tip: Any room with a balcony will face the lake and volcanos.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach Gardens, Florida, USA
Top Contributor
137 reviews 137 reviews
36 hotel reviews
Reviews in 50 cities Reviews in 50 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 26, 2012

Stayed for 2 nights as part of tour. 4th floor room had a balcony with great view of lake and volcanoes. Rooms were clean and large enough. Could not get wireless wifi to work and could not hook up to DSL. There was no A/C in room and had to leave door open for ventilation with fan. The hotel guest computer did work. It did seem like there was A/C in the halls and lobby. Very convenient location with easy access to restaurants. Breakfasts in hotel were more than adequate.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Porta Hotel Del Lago

Also Known As:
Porta Hotel Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Address: 2 Avenida 6-17 Zona 2, Panajachel, Guatemala
Phone Number:
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
Ranked #10 of 27 hotels in Panajachel
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Porta Hotel Del Lago 3.5*
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