we were here for just two days - having stayed at the Porta in Antigua - we were very pleased with the standards at the Porta in Lake Atitlan. The location is hard to beat. It is a quick 5 minute walk to Calle Santander and the many markets and eateries there. Tuk tuks drive by regularly if you are too lazy for that ;o)

the food was delicious at breakfast and for snacks - filtered water is available on each floor for free (a bonus, it means you can fill your water bottle for free before heading out).

the staff were friendly from start to finish

the pool was amazing - very clean and a great temperature - there was more to do for the kids than we got to - the view of the lake from our balcony was fantastic!

we will most definitely be back!

Our tour group used this hotel as a base while exploring the region around Lake Atitlan. The hotel is a modern, eight story building; each room has a balcony overlooking the hotel grounds and the lake. This looked like a great place for families as there is a pool, play area and outdoor games. My room was comfortable with a great bed, clean modern bathroom, TV with various channels in all languages, and a great guide to the area. It is a short walk into the main part of Panajachel, but there are tuk-tuk taxis available. Also, right below the hotel is the boat landing if you want to go across the lake.
There was a huge breakfast buffet and also an omelet chef is available. Plenty of food, everything you could want.
One of the nights, I did not feel like walking into town and the restaurant appeared deserted, but we were able to order light meals in the bar, which was perfect.
Everyone in the hotel seemed friendly. The wifi was a bit limited, I had to stand in one spot outside the bar, when I sat down I lost the signal.
The only downside is that with all rooms overlooking the pool and many families, it was somewhat noisy at times.
I really enjoyed the hotel and found it a comfortable base for touring in the area.

We stayed two nights in the Porta and really enjoyed the stay. Each room faces Lake Atitlan...with picture postcard views across the lake toward the volcanoes...you can enjoy them on your small balcony. The room was clean and the linens were well stocked. Pool towels were available. The pool area can get noisy when there is lots of activity there--and the noise also travels from the bar area when there is music playing. Water pressure was good and the water hot. There is free WiFi available...it is best in the lobby and near the bar. The included breakfast was a large buffet...with many choices of fruit, yogurt, local breads, meats, eggs, frijoles, and several kinds of juice. Coffee service was prompt. It was a short walk from the hotel to the main shopping street--which was also where many of the local restaurants were located. There was a wide variety of reasonably priced restaurants--so we did not eat in the hotel restaurant for lunch or dinner. The front desk staff were helpful in answering questions about the local area. I would certainly recommend the Porta to anyone traveling to Panajachel.

Going with the kids, stayed here, as its more comfortable with them, the pool, and theres a kids room and activities for them to do. Rooms are small, with small balcony, but every room has a great view of the lake (hotel is lakeside). Pricing for rooms is about right. Choose the non inclusive package, as this way can eat out (lots of nice restaurants with better food outside) and order a la carte when necessary. Was a weekday, and they had a local school taking swimming lessons in the middle of the pool. Also there was a conference there one day, rendering the restaurant area useless for other customers. Jacuzzi was out of service. If you want a more intimate and cultural experience, theres lots of botique hotels on the lake, but usually the price will be much more. Ask for room highest as possible for a better view.